At a Glance
- Tasks: Deliver exceptional customer service and create a luxury experience for guests at The Macallan.
- Company: Join Edrington, a company dedicated to crafting exceptional ultra-premium spirit brands.
- Benefits: Earn ÂŁ13.39 per hour, enjoy 37 days holiday, and access private medical insurance.
- Why this job: Be part of a team that creates unforgettable experiences in a stunning estate environment.
- Qualifications: Experience in food and beverage service is a plus; a positive attitude is essential.
- Other info: Embrace an inclusive culture with opportunities for personal growth and community involvement.
The predicted salary is between 11 - 16 ÂŁ per hour.
Our CraftEdrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category, and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.
Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.
Benefits
- Salary ÂŁ13.39 per hour plus shift allowance
- 37 days holiday, plus 4 Giving More volunteer days
- Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
- Share in our success with up to 10% Share Reward scheme (subject to eligibility)
- Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
- Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Embrace Excellence
The Macallan Food & Beverage Assistant on The Macallan Estate will ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service that exceeds all expectations of our guests, to inspire lifelong enthusiastic brand advocacy of The Macallan. The role supports the delivery of an inspiring and exciting brand experience of The Macallan through exceptional presentation of all food and drink related service, across TimeSpirit restaurant, The Macallan Bar, and The Macallan Estate. This role is part of a team that helps create a world class environment, creating the ultimate customer experience; an experience to be enjoyed by anyone who visits The Macallan Estate. This is a 6 month fixed term contract.
Make an Impact
- Help the team deliver a world class brand experience of The Macallan at The Macallan Estate
- Be willing to develop knowledge of and passion for The Macallan
- Maintaining high standards of housekeeping and service in all Food and Beverage areas
- Ensuring cleanliness of all eating, drinking and service areas to health and hygiene best practice guidelines
- Oversee the Macallan food and beverage areas set-up and ensure it is maintained to the agreed standard
- Delivering a friendly and professional approach to service during breakfast, lunch, dinner and at events
- Ensure food and drinks are served in a timely and professional manner
- Ensuring clean crockery, cutlery and glassware is available for service
- Completing seamless table turnarounds in an efficient manner
- Develop an understanding of all menu offerings and be able to confidently explain items if asked
- Ensuring The Macallan Bar is always immaculately presented, organised, and well-stocked
Your Talent and Skills
- Experience with breakfast, lunch, dinner and event service delivery would be favourable
- A positive attitude and a willingness to learn is essential
- Commitment to excellent customer service
- Strong numerical & literacy skills and good communication skills
- Friendly and approachable to all customers and colleagues alike
- Quality driven with high standards of cleanliness and attention to detail
- Agility to working shifts – at times you will be required to work an early breakfast and late dinner shift
- A high level of resilience and the ability to deal with fast-paced environments is essential
- A positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach
We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.
Applications close 2nd February 2026 at midnight
A Place For Everyone
We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DEI champions, we encourage our people to be curious, get involved and help us make change happen.
F&B Assistant in Aberlour employer: Edrington
Contact Detail:
Edrington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant in Aberlour
✨Tip Number 1
Get to know the brand! Dive into everything about The Macallan and its portfolio. When you show genuine passion and knowledge during your interview, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and professional approach. Role-playing with a mate can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready for those tricky questions! Prepare answers that highlight your problem-solving skills and resilience in fast-paced environments. We want to see how you handle challenges with a positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace F&B Assistant in Aberlour
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for The Macallan and the F&B industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional experiences.
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Professional Yet Approachable: Your written application should reflect the friendly and professional approach we value at The Macallan. Use a warm tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Macallan Estate!
How to prepare for a job interview at Edrington
✨Know Your Brands
Before the interview, take some time to research The Macallan and other brands under Edrington. Understand their unique selling points and what makes them exceptional. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure a positive experience for guests. This is crucial for a role that focuses on delivering a world-class luxury experience.
✨Demonstrate Team Spirit
Edrington values teamwork, so be ready to discuss how you've successfully worked in a team environment. Share specific instances where collaboration led to achieving a common goal, especially in fast-paced settings like food and beverage service.
✨Emphasise Your Attention to Detail
In the F&B industry, cleanliness and presentation are key. Be prepared to talk about how you maintain high standards in your work. Whether it’s ensuring the dining area is immaculate or serving food and drinks perfectly, showcasing your attention to detail will set you apart.