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- Tasks: Deliver 5-star service and engage visitors during distillery tours.
- Company: Prestigious distillery in Kirkwall with a focus on exceptional hospitality.
- Benefits: Flexible shifts, part-time and full-time options available.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Seasonal role with opportunities to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A prestigious distillery in Kirkwall is seeking Visitor Experience Hosts to join their team for a seasonal role. Successful candidates will provide exceptional customer service and engage visitors during distillery tour experiences, ensuring a 5-star hospitality atmosphere.
Both part-time (22.5 hours per week) and full-time (37.5 hours per week) roles are available. Flexibility in shifts, including evenings and weekends, is required.
Applications close on February 15, 2026.
Seasonal Guest Experience Host — 5-Star Service in Kirkwall employer: Edrington Group
Contact Detail:
Edrington Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Guest Experience Host — 5-Star Service in Kirkwall
✨Tip Number 1
Get to know the distillery! Research its history, values, and what makes it unique. This will help you connect with the interviewers and show your genuine interest in providing that 5-star service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might encounter as a Visitor Experience Host and how you'd handle them. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look polished and professional. First impressions matter, especially in a hospitality role where presentation is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Seasonal Guest Experience Host — 5-Star Service in Kirkwall
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for providing top-notch customer service shine through. We want to see how much you love creating memorable experiences for guests!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with the role of a Visitor Experience Host. We appreciate when candidates take the time to connect their skills to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so make sure your key points stand out without unnecessary fluff. This helps us see your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our distillery.
How to prepare for a job interview at Edrington Group
✨Know the Distillery Inside Out
Before your interview, do some research on the distillery's history, values, and products. This will not only impress your interviewers but also help you answer questions about why you want to work there and how you can contribute to their 5-star service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest, as this role is all about creating memorable experiences for visitors.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating interactions with guests. Practice how you would handle various situations, such as dealing with difficult customers or answering common visitor questions, to demonstrate your ability to maintain a 5-star atmosphere.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows your commitment to the team and the guest experience.
