Visitor Receptionist & Office Coordinator in Glasgow
Visitor Receptionist & Office Coordinator

Visitor Receptionist & Office Coordinator in Glasgow

Glasgow Part-Time 12000 - 15000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors, manage calls, and support event logistics at Edrington.
  • Company: Join a leading luxury brand known for its exceptional hospitality.
  • Benefits: Competitive salary, pension contributions, private medical insurance, and generous product discounts.
  • Why this job: Be the face of Edrington and make a real impact in a dynamic environment.
  • Qualifications: Experience in front-of-house roles and excellent customer service skills required.
  • Other info: Flexible part-time role with opportunities for growth and involvement in diverse initiatives.

The predicted salary is between 12000 - 15000 £ per year.

Salary £15,000-£18,500, based on 20 hours per week.

Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%).

Share in our success with up to 10% Share Reward scheme (subject to eligibility).

Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line.

24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing.

Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop.

Progressive policies such as 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year.

Embrace Excellence

The Office and Events Coordinator will provide first class front of house support to all Edrington employees and visitors arriving into Edrington either in person through reception or over the telephone. The role holder will be an Edrington ambassador by delivering an exceptional hospitality service to all visitors, guests and colleagues. The role works in close collaboration with the Office and Events Manager, taking the lead at times with the organisation & logistics of Edrington events such as Edrington Connections. The role also supports the Office and Events Manager with administration activities connected to the maintenance and management of Edrington Queen Street and Great Western Road. This is a permanent position, part time (20 hours per week) with working pattern Monday, Tuesday & Wednesday with the flexibility to cover holidays, sickness and the occasional evening event (Overtime or Time Off in Lieu available in these cases).

Make an Impact

  • Welcome and assist all visitors, manage calls, and represent the Edrington brand.
  • Maintain reception and shared areas, support visitor departures with transport and directions.
  • Collaborate with the Office & Events Manager on event logistics and meeting setups.
  • Attend and deputise in office management meetings, providing admin and follow-up support.
  • Manage mailroom operations, meeting room bookings, and office ID card system.
  • Oversee stationery budget, stock levels, and procurement with a focus on sustainability.
  • Coordinate corporate gifts and support HR with long service and retirement events.
  • Monitor office environment, report issues, and ensure high standards are maintained.
  • Maintain bar and display areas, and handle general admin tasks including audits and courier services.
  • Assist with invoicing, SAP, and reward-related admin activities.

Your Talent and Skills

To be successful in this role, you have previous experience delivering successful front-of-house and reception services in a customer-focused environment at a similar level. You’ve consistently provided exceptional customer service while managing multiple tasks and stakeholders, maintaining a flexible and professional approach. You have a keen interest in hospitality and luxury brands, and experience in budget management. Your time management and organisational skills are excellent, with a high attention to detail. You’re confident working independently or as part of a team, taking ownership of both short- and long-term tasks. You’re highly engaged, curious, and eager to learn. Your interpersonal skills allow you to communicate effectively across all levels of the business, and you have experience working in a facilities environment. You demonstrate proficient written and numerical skills, and while formal qualifications in hospitality or facilities management would be an advantage, your practical experience is key. You’re familiar with switchboard operations and bring a highly flexible, polished, and articulate approach to a role that demands a dedicated work ethic and outstanding customer service.

Applications close Tuesday 17th February 2026.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.

Visitor Receptionist & Office Coordinator in Glasgow employer: Edrington Group

Edrington is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary alongside generous benefits such as private medical insurance, a robust pension scheme, and a rewarding share scheme. Our inclusive culture fosters collaboration and personal development, making it a fantastic place for those passionate about hospitality and luxury brands to thrive in a supportive environment. With a focus on work-life balance and progressive policies, Edrington is committed to creating a meaningful and rewarding workplace for all employees.
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Contact Detail:

Edrington Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visitor Receptionist & Office Coordinator in Glasgow

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Edrington. Check out their social media and website to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Visitor Receptionist & Office Coordinator. Highlight your customer service skills and any relevant experience in hospitality.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and fits the company’s vibe. You want to look polished and ready to represent the Edrington brand from the moment you walk in.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it gives you a chance to reiterate why you’d be a great fit for the team!

We think you need these skills to ace Visitor Receptionist & Office Coordinator in Glasgow

Customer Service
Front-of-House Experience
Event Coordination
Time Management
Organisational Skills
Attention to Detail
Interpersonal Skills
Communication Skills
Budget Management
Facilities Management
Switchboard Operations
Administrative Support
Problem-Solving Skills
Flexibility
Team Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in front-of-house and customer service. We want to see how your skills align with the role of Visitor Receptionist & Office Coordinator!

Showcase Your Personality: This role is all about exceptional hospitality, so let your personality shine through! Use a friendly tone in your application to reflect the welcoming atmosphere we aim to create at Edrington.

Highlight Your Organisational Skills: Since you'll be juggling multiple tasks, it's crucial to demonstrate your time management and organisational abilities. Share examples of how you've successfully managed similar responsibilities in the past.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Edrington Group

✨Know the Company Inside Out

Before your interview, take some time to research Edrington and its values. Understand their commitment to exceptional customer service and hospitality. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Visitor Receptionist & Office Coordinator, your ability to provide outstanding customer service is crucial. Prepare examples from your past experiences where you’ve successfully managed multiple tasks while maintaining a professional and friendly demeanour. This will demonstrate your capability to handle the demands of the role.

✨Be Ready for Scenario Questions

Expect questions that assess how you would handle specific situations, such as managing a busy reception area or dealing with difficult visitors. Think through potential scenarios beforehand and outline your approach. This will help you respond confidently and effectively during the interview.

✨Highlight Your Organisational Skills

Given the role’s focus on event logistics and office management, be prepared to discuss your organisational skills. Share examples of how you’ve successfully coordinated events or managed budgets in the past. This will illustrate your attention to detail and ability to juggle various responsibilities.

Visitor Receptionist & Office Coordinator in Glasgow
Edrington Group
Location: Glasgow

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