F&B Host

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin. Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Our Blend of Benefits

• Salary £15.62 per hour plus shift allowance
• Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
• Share in our success with up to 10% Share Reward scheme (subject to eligibility)
• Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
• 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
• Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
• Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Embrace Excellence

As The Macallan Food & Beverage Host you will ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service that exceeds all expectations of our guests, to inspire lifelong enthusiastic brand advocacy of The Macallan. The Macallan Estate F&B offering extends across TimeSpirit restaurant, The Macallan Bar, Easter Elchies House, Ghillies Cottage and The Macallan Fishing Lodge. The Estate also hosts a variety of five star events throughout the year, delivering a truly exceptional experience for our guests. This is a 6 month fixed term contract.

Make an Impact

Reporting to the Food & Beverage Manager, the Food & Beverage Host is entrusted with the following key responsibilities:

• Upholding the highest standards of service in all areas and at events
• Consistently providing exceptional guest service to surpass guest expectations
• Ensuring The Macallan food and beverage areas maintain high standards of performance and service, with proper setup and maintenance according to agreed standards
• Delivering a friendly and professional service approach during breakfast, lunch, dinner, and events
• Completing seamless table turnarounds efficiently
• Possessing an in-depth knowledge of The Macallan food menu and cooking techniques to provide informed recommendations to guests
• Maintaining comprehensive knowledge of the drink and coffee menu and the standards for their service
• Guaranteeing The Macallan bar consistently achieves exceptional performance and service standards
• Ensuring drink quality and presentation are consistently exceptional and adhere to brand etiquette
• Continuously developing the bar service offering, including menu development, in alignment with brand growth and identity
• Ensuring all ingredients are planned, sourced, prepared, and stored appropriately and promptly

Your Talent and Skills

To be successful you are an experienced Food & Beverage Host within the hospitality or tourism sector, with a meticulous eye for detail and a commitment to delivering a guest experience that meets the expectations of a 5‑star luxury destination. You bring proven experience in fine‑dining food and beverage service within a renowned hospitality environment. A positive, “can‑do” attitude is essential, along with a sound understanding of food hygiene standards. You possess solid bar knowledge and consistently deliver exceptional customer service. You demonstrate confidence and professionalism, carrying yourself with maturity, ownership, and pride in your work. High standards of cleanliness, quality, and attention to detail are fundamental to your approach. You are flexible and willing to work a variety of shifts, including early breakfasts, late dinners, and weekends. You are also responsible in handling cash and credit card transactions and bring strong numerical, literacy, and communication skills to the role.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.