At a Glance
- Tasks: Deliver exceptional food and drink service at The Macallan Estate.
- Company: Join a prestigious brand known for luxury and excellence.
- Benefits: Earn £13.45 per hour, enjoy discounts, and access private healthcare.
- Other info: Inclusive culture celebrating diverse perspectives and experiences.
- Why this job: Be part of a world-class team creating unforgettable guest experiences.
- Qualifications: Customer service skills and a positive attitude are essential.
The predicted salary is between 15736 - 15736 £ per year.
Our Blend of Benefits
- Salary £13.45 per hour – £15,736.50 per annum
- 22.5 hours per week (Thursday, Friday & Saturday)
- Shift allowance will be paid where applicable when shifts are worked.
- Pension contributions (employee up to 8.75%, employer up to 14%)
- Up to 10% Share Reward scheme (subject to eligibility)
- Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Generous annual product allowance, plus at least 20% discount in our staff shop
- 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Embrace Excellence
- Ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service that exceeds all expectations of our guests.
- Support delivery of an inspiring and exciting brand experience of The Macallan through exceptional presentation of all food and drink related service.
- Create a world class environment, creating the ultimate customer experience.
Make an Impact
- Support delivery of a world‑class Macallan brand experience at The Macallan Estate
- Develop strong knowledge of, and passion for, The Macallan
- Maintain exceptional housekeeping and service standards across all Food & Beverage areas
- Deliver outstanding guest service that consistently exceeds expectations
- Ensure all dining and service areas meet health, hygiene, and cleanliness standards
- Follow safe manual handling practices for food and drink supplies
- Set up and maintain Food & Beverage areas to agreed standards
- Ensure full compliance with HACCP and COSHH requirements
- Apply best‑practice stock control and rotation
Your Talent and Skills
- Experience with breakfast, lunch, dinner and event service delivery would be favourable
- A positive attitude and a willingness to learn is essential
- Commitment to excellent customer service
- Strong numerical & literacy skills and good communication skills
- Basic food hygiene knowledge and understanding
- Basic bar knowledge
- Confident and smart with a mature, professional manner
- Friendly and approachable to all customers and colleagues alike
- Quality driven with high standards of cleanliness and attention to detail
- Strong personal standards of time keeping and a willingness to execute tasks perfectly
- Experience of working shifts – at times you will be required to work an early breakfast and late dinner shift, as well as weekends
- Calm under pressure
- A strong sense of ownership and pride
- Responsible handling of cash and credit card transactions
A Place For Everyone
We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
Food and Beverage Assistant in Aberlour employer: Edrington Group
At The Macallan, we pride ourselves on being an exceptional employer, offering a unique blend of benefits that prioritise your wellbeing and professional growth. Located at our stunning estate, you will enjoy a supportive work culture that values inclusivity and excellence, alongside generous perks such as private medical insurance, a robust pension scheme, and a rewarding share scheme. Join us to be part of a team that not only delivers world-class service but also fosters a sense of belonging and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Aberlour
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the food and beverage industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re keen on a specific place, pop in and ask if they’re hiring. Bring your CV and be ready to chat about why you’d be a great fit for their team.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with delivering exceptional customer service and creating memorable experiences for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Food and Beverage Assistant in Aberlour
Some tips for your application 🫡
Show Your Passion for The Macallan:When you're writing your application, let your enthusiasm for The Macallan shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering a world-class experience for our guests.
Highlight Relevant Experience:Make sure to mention any previous experience you have in food and beverage service. Whether it’s breakfast, lunch, or dinner service, we want to know how your skills can contribute to our exceptional standards at The Macallan Estate.
Keep It Professional Yet Friendly:Your application should reflect the friendly and approachable nature we value at StudySmarter. Use a professional tone, but don’t be afraid to let your personality come through – we love a bit of character!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Edrington Group
✨Know Your Macallan
Before the interview, dive deep into The Macallan's history, values, and products. Familiarise yourself with their food and beverage offerings, as well as any recent news or events related to the brand. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to meet a guest's needs. This is crucial for a Food and Beverage Assistant, so be ready to discuss how you can create memorable experiences for guests at The Macallan.
✨Demonstrate Team Spirit
The role requires working closely with colleagues, so highlight your ability to collaborate effectively. Share stories that showcase your teamwork skills, especially in high-pressure situations. Emphasising your friendly and approachable nature will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions related to food hygiene, safety standards, and stock control. Brush up on basic food hygiene knowledge and be prepared to discuss how you would maintain cleanliness and service standards. Showing that you understand HACCP and COSHH requirements will set you apart from other candidates.
