AI Engineer: Production LLMs & Autonomous Agents

About Edra

Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations. We are a Series A startup, backed by Sequoia and other leading VC firms, and we are growing our team in New York and London. We are a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we will build.

The Role

We are building a learning system that teaches AI agents how enterprises actually work. Our system ingests knowledge bases, conversations, tickets, and system logs, then produces written instructions that agents can execute–with confidence scoring to know when to automate and when to seek human input.

We are looking for AI Engineers who have built complex, production LLM-based systems. Whether you have scaled LLM workflows handling millions of requests, built multi-agent systems in production, or designed evaluation frameworks for enterprise deployments, we want people who bring intensity and self-direction to their craft. You will work directly on our core learning library, ship features with real enterprise customers, and contribute back to the platform. The work spans continuous learning systems, agentic features, human-in-the-loop feedback loops, and agent orchestration.

What You Will Do

• Build and contribute to our core context learning library, implementing new learning capabilities with customers then generalizing them back into the platform
• Design and implement LLM-powered systems and agentic workflows from concept to production
• Work directly with enterprise customers to identify new problems, prototype solutions, and ship them to production
• Build agentic features for knowledge management–think agents that can edit, update, and maintain large knowledge bases autonomously
• Build reliability and confidence systems–evaluation frameworks, confidence scoring, and logic for when to automate vs. when to escalate to a human
• Architect async, scalable systems that handle complex AI orchestration
• Contribute to the direction of our AI strategy and product capabilities

What We Are Looking For

• You have built complex, production LLM-based systems with real depth–something with multiple layers of engineering decisions you can walk through in detail
• You have shipped something meaningful to production and can explain how it evolved
• You are excited by open-ended problems where the solution might not exist yet
• You have experience with (or strong interest in) how systems learn and improve over time: human-in-the-loop feedback, prompt optimization and context engineering
• You have experience building agents and autonomous systems
• You can navigate between research papers and production code with equal comfort
• You have 3+ years of professional experience
• You are a strong communicator who can clearly explain their work, both to teammates and to customers

Don’t meet all of the above traits? We would still love to hear from you. We are looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets.

A Few Details

Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.