Company Description
Edmundson Electrical Oxford is the largest electrical wholesaler in Oxford, supplying contractors, businesses, and industrial customers with a wide range of electrical products and solutions. The branch offers everything from lighting, distribution, and cable management to EV charging, solar PV, and other renewable technologies. A knowledgeable and experienced team provides expert advice, competitive pricing, and dependable service to support customers' projects. Backed by a nationwide network of over 350 branches, Edmundson Electrical Oxford combines local support with national resources. The company is committed to helping customers deliver successful projects of every size through strong relationships and reliable supply.
Role Description
This is a full-time Internal Sales role based in Botley, Oxford. The Internal Sales team member will handle inbound sales inquiries, prepare quotations, and process orders for a broad range of electrical products and solutions. Daily responsibilities include responding to customer queries, providing technical and product information, and offering alternative solutions to meet customer needs. The role involves working closely with external sales colleagues and suppliers to ensure competitive pricing, efficient stock management, and timely delivery. The successful candidate will maintain accurate records in the sales system, follow up on leads, support promotional activities, and contribute to meeting branch sales targets while delivering high standards of customer service.
Qualifications/requirements
- Strong Communication skills to engage with customers, colleagues, and suppliers in a clear, professional manner.
- Proven Customer Service experience, with the ability to build relationships, manage enquiries, and resolve issues effectively.
- Sales skills, including negotiation, upselling, and closing orders within a business-to-business environment.
- Basic understanding of electrical products or willingness to learn, especially in areas such as lighting, distribution and renewable technologies.
- Good numerical, IT, and data-entry skills, with proficiency in standard Microsoft office software
- Ability to work in a busy setting, managing time effectively while staying aligned with team goals.
- Previous experience in wholesale, trade counter, or B2B sales is advantageous.
#J-18808-Ljbffr
Contact Details:
Edmundson Electrical Oxford Recruitment Team
