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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a leading optics company shaping the future with innovative technologies.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant team making a real impact in the world of optics.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in German and English.
- Other info: Office-based role with locations in York, Mainz, or Lyon.
The predicted salary is between 28800 - 48000 £ per year.
Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing. At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done. Ready to dive into the world of optics with us? Apply now and let's shape the future together!
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - German Speaker (f/m/d) in York employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - German Speaker (f/m/d) in York
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to optics and photonics. We want to see your passion and expertise shine through when discussing how you can support our customers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples where you've tackled challenges head-on, especially in customer support scenarios. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant community at Edmund Optics.
We think you need these skills to ace Product Support Engineer - German Speaker (f/m/d) in York
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optics and customer support shine through. We want to see how excited you are about the role and how you can contribute to our vibrant community!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in optics, photonics, or engineering. We love seeing how your background aligns with what we do at Edmund Optics, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s shape the future together!
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, imaging, and photonics. Be prepared to discuss how these concepts apply to the products you'll be supporting. Showing that you understand the technical aspects will impress the interviewers and demonstrate your passion for the field.
✨Showcase Your Language Skills
Since this role requires fluency in German and English, practice speaking both languages before the interview. You might be asked to switch between them during the conversation, so being comfortable with technical terms in both languages will give you an edge.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you've provided excellent customer support or solved technical problems. Be ready to share these stories, as they’ll highlight your communication and problem-solving skills, which are crucial for this role.
✨Engage with the Team Spirit
Edmund Optics values a vibrant community, so show your enthusiasm for teamwork. Mention any collaborative projects you've been part of and express your excitement about working with diverse individuals. This will help you fit into their culture and demonstrate your readiness to contribute.
