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- Tasks: Provide technical support and product recommendations to customers across Europe.
- Company: Join a leading optics company shaping the future with innovative technologies.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a dynamic team making a real impact in the optics industry.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in French and English.
- Other info: Exciting projects, inclusive culture, and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - French Speaker (m/w/d) - York in Tadcaster employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - French Speaker (m/w/d) - York in Tadcaster
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to optics and photonics. We want to see your passion and expertise shine through when discussing how you can support customers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples where you've tackled challenges head-on, especially in customer support scenarios. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant community at Edmund Optics.
We think you need these skills to ace Product Support Engineer - French Speaker (m/w/d) - York in Tadcaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optics and customer support shine through. We want to see how excited you are about the role and how you can contribute to our vibrant community!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in technical support and your proficiency in both French and English. We love seeing how your background aligns with what we do at Edmund Optics!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, photonics, and related technologies. Be prepared to discuss how your background in science or engineering applies to the role. This will show your passion for the field and help you connect with the interviewers.
✨Show Off Your Language Skills
Since fluency in French and English is key, practice speaking about technical topics in both languages. You might be asked to switch between them during the interview, so being comfortable will demonstrate your proficiency and adaptability.
✨Prepare for Customer Scenarios
Think of examples where you've provided excellent customer support or solved technical problems. Be ready to share these stories, as they highlight your communication and problem-solving skills, which are crucial for a Product Support Engineer.
✨Engage with the Team Spirit
Research Edmund Optics and their community-focused culture. Be ready to discuss how you can contribute to team projects and marketing initiatives. Showing that you’re a team player who values collaboration will resonate well with the interviewers.
