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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a vibrant team at Edmund Optics, shaping the future of optics and photonics.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be a key player in customer support and make a real impact in innovative technologies.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in French and English.
- Other info: Dynamic work environment with a fun-loving team and excellent career growth.
The predicted salary is between 28800 - 48000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - French Speaker (gn) - York in Tadcaster employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - French Speaker (gn) - York in Tadcaster
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to optics and photonics. We want to see your passion and expertise shine through when discussing how you can help customers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples where you've tackled challenges head-on, especially in customer support scenarios. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Edmund Optics.
We think you need these skills to ace Product Support Engineer - French Speaker (gn) - York in Tadcaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optics and customer support shine through. We want to see how excited you are about the role and how you can contribute to our vibrant community!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in technical support and your proficiency in both French and English. We love seeing how your background aligns with what we do at Edmund Optics!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, photonics, and related technologies. Be prepared to discuss how your background in science or engineering applies to the role. This will show that you’re not just a candidate, but someone who understands the industry.
✨Show Off Your Language Skills
Since this role requires fluency in French and English, practice speaking both languages before the interview. You might be asked to demonstrate your language skills, so be ready to switch between them comfortably during the conversation.
✨Prepare for Technical Questions
Expect technical questions related to product support and customer inquiries. Think about past experiences where you solved problems or provided recommendations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with the Company Culture
Research Edmund Optics and their community-focused approach. Be ready to discuss how you can contribute to their vibrant team. Showing enthusiasm for their mission and values will help you stand out as a candidate who fits well within their culture.
