At a Glance
- Tasks: Provide expert technical support and manage customer inquiries in a dynamic team.
- Company: Join Edmund Optics, a leader in optics and photonics technology.
- Benefits: Enjoy a competitive salary, private medical insurance, and extensive training opportunities.
- Other info: Work in a fun environment with great career growth and company events.
- Why this job: Be part of an innovative team making a real impact in advanced technology.
- Qualifications: Bachelor’s degree in science or engineering; fluent in German and English.
Are you ready to be part of a pioneering team? Do you have a passion for optics and photonics? Want to work alongside innovative, dynamic individuals from around the globe? We are currently looking for a Product Support Engineer - German Speaker (f/m/d) to join our bustling team in York (UK) or Mainz (Germany).
As a Product Support Engineer - German Speaker, you'll be the linchpin of our European customer support team. Your day-to-day activities will include providing expert technical assistance, product recommendations, and handling a diverse range of customer inquiries. You'll manage accounts, collaborate with global teams, and support engaging marketing initiatives. Additionally, you'll have opportunities to showcase your expertise by writing articles and designing demos—a role that's anything but ordinary!
Hours of Work: Full-time, Monday to Friday.
Location: York (UK) or Mainz (Germany)
Requirements:
- Bachelor’s degree in science or engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Benefits:
- Company pension scheme
- Bonus
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Job bike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Meet the Organisation: Who We Are and What We Do
Edmund Optics® is a leading manufacturer and supplier of optics, imaging, and photonics technology. With our state-of-the-art manufacturing capabilities and global distribution network, we are one of the largest suppliers of off-the-shelf optical components and customised solutions. Our products serve numerous markets, including advanced diagnostics and automation, making a difference in applications ranging from DNA sequencing to factory automation. Our growing team in Europe is dedicated to sales, marketing, distribution, and application support across the EMEA region.
If you think you are suitable for this Product Support Engineer – German Speaking role, please apply now and seize this fantastic opportunity.
Product Support Engineer - German Speaker in Skelton employer: Edmund Optics
At Edmund Optics, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our team in York is not only dedicated to providing top-notch customer support but also committed to your professional growth through extensive training and development opportunities. With benefits like a company pension scheme, private medical insurance, and engaging company events, you'll find a rewarding and fulfilling career with us in the exciting field of optics and photonics.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer - German Speaker in Skelton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us your passion for optics and photonics—this is your chance to shine!
✨Tip Number 3
Practice your problem-solving skills with real-world scenarios. We love seeing how you tackle challenges, so be ready to demonstrate your expertise during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you!
We think you need these skills to ace Product Support Engineer - German Speaker in Skelton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for optics and photonics shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about the field and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to the Product Support Engineer role. Highlight your technical skills, especially in science or engineering, and don’t forget to mention your fluency in German and English. We love seeing relevant experience that matches what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our innovative team!
How to prepare for a job interview at Edmund Optics
✨Know Your Stuff
Make sure you brush up on your optics and photonics knowledge. Familiarise yourself with the products and technologies that the company offers. Being able to discuss specific products and their applications will show your passion and expertise.
✨Show Off Your Language Skills
Since this role requires fluency in both German and English, practice speaking about technical topics in both languages. Prepare to answer questions in German, as well as explain complex concepts clearly in English. This will demonstrate your communication skills and adaptability.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past experiences where you've successfully solved customer issues or provided technical support. Be ready to walk through your thought process during the interview, as this will highlight your problem-solving abilities and how you handle pressure.
✨Engage with the Team Spirit
Research the company culture and be prepared to discuss how you can contribute to a fun and dynamic team environment. Share your ideas on collaboration and teamwork, and don’t hesitate to mention any relevant experiences that showcase your ability to work well with others.
