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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a leading optics company shaping the future with innovative technologies.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant team making a real impact in the world of optics.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in French and English.
- Other info: Office-based role in York, Mainz, or Lyon with a fun and dynamic work culture.
The predicted salary is between 36000 - 60000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - French Speaker (m/w/d) - York in Selby employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - French Speaker (m/w/d) - York in Selby
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and customer service. We recommend role-playing with a friend to get comfortable with your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your passion for optics! During interviews, share any relevant projects or experiences that highlight your enthusiasm for the field. This will help you stand out as a candidate who truly cares about the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Edmund Optics.
We think you need these skills to ace Product Support Engineer - French Speaker (m/w/d) - York in Selby
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for optics and customer support shine through! We want to see how excited you are about the role and how you can contribute to our vibrant community.
Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer position. Highlight your relevant experience in technical support and any projects that showcase your problem-solving skills. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Edmund Optics.
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, photonics, and related technologies. Be prepared to discuss how your background in science or engineering can contribute to the role. This will show your passion for the field and your readiness to tackle technical inquiries.
✨Showcase Your Language Skills
Since fluency in French and English is essential, practice speaking about technical topics in both languages. You might be asked to explain a concept or assist a customer in French, so being comfortable switching between languages will give you an edge.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical problems or assisted customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Engage with the Team Spirit
Edmund Optics values collaboration, so be ready to discuss how you work within a team. Share experiences where you've collaborated on projects or supported marketing initiatives, highlighting your ability to contribute to a vibrant community.