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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a vibrant team at Edmund Optics, shaping the future of optics and photonics.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be a key player in a dynamic environment and make a real impact in customer support.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in French and English.
- Other info: Office-based role with options in York, Mainz, or Lyon; join a fun, passionate team!
The predicted salary is between 36000 - 60000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - French Speaker (gn) - York in Selby employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - French Speaker (gn) - York in Selby
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to optics and photonics. We want you to shine when discussing how you can help customers with their product needs!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled challenges head-on, especially in customer support scenarios. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant community.
We think you need these skills to ace Product Support Engineer - French Speaker (gn) - York in Selby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optics and customer support shine through. We want to see how excited you are about the role and how you can contribute to our vibrant community!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background in Science or Engineering aligns with what we do at Edmund Optics.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and showcases your problem-solving skills effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, photonics, and the specific products offered by Edmund Optics. Being able to discuss technical details and demonstrate your understanding will show that you're genuinely interested in the role and can provide valuable support to customers.
✨Show Off Your Language Skills
Since this role requires fluency in both French and English, be prepared to switch between the two languages during the interview. Practising common technical phrases in both languages can help you feel more confident and demonstrate your communication skills effectively.
✨Prepare for Problem-Solving Scenarios
Think about potential customer inquiries you might face and how you would resolve them. Prepare a few examples of past experiences where you've successfully solved problems or provided technical assistance, as this will highlight your problem-solving abilities.
✨Engage with the Team Spirit
Edmund Optics values collaboration, so be ready to discuss how you work within a team. Share examples of how you've collaborated with others in previous roles, and express your enthusiasm for contributing to a vibrant community at the company.
