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For Companies At a Glance
- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a leading optics company with a vibrant, diverse community.
- Benefits: Competitive salary, private medical insurance, pension scheme, and extensive training opportunities.
- Why this job: Make a real impact in the optics industry while having fun with a passionate team.
- Qualifications: Fluent in Italian with a knack for technical assistance and teamwork.
- Other info: Office-based role in York or Mainz with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
York, UK
Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to deliver excellent technical customer support.
Responsibilities
As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
- Providing technical assistance and product recommendations
- Collaborating with global teams and supporting marketing initiatives
Qualifications
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\\\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
What we offer
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you\\\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let\\\’s shape the future together!
This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\\\’s preference.
Please send any applications to hr-uk@edmundoptics.co.uk.
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Product Support Engineer - Italian Speaker (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Italian Speaker (f/m/d)
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to optics and imaging. We want to see your passion and expertise shine through, so be ready to discuss how you can contribute to the team!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've tackled challenges head-on, especially in customer support roles. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant community.
We think you need these skills to ace Product Support Engineer - Italian Speaker (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight any relevant experience you have in technical support or customer service, especially if it involves optics or imaging. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team at Edmund Optics and how your background makes you a great fit. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Language Skills: Since this role requires Italian language skills, make sure to highlight your proficiency clearly. If you've used your language skills in a professional setting, share those experiences with us. We value communication in our diverse team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let's shape the future together!
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, imaging, and photonics. Familiarise yourself with the products Edmund Optics offers and be ready to discuss how they can solve customer problems. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you've provided excellent customer support. Highlight situations where you solved technical issues or helped customers make informed decisions. This will demonstrate your ability to be the go-to guru for technical assistance.
✨Emphasise Team Collaboration
Since this role involves collaborating with global teams, be ready to discuss your experience working in diverse teams. Share specific instances where you contributed to a project or initiative, showcasing your teamwork skills and adaptability.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Prepare by reviewing common technical challenges related to optical components. Practising how to explain complex concepts in simple terms will help you communicate effectively with customers.
