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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a leading optics company shaping the future with innovative technologies.
- Benefits: Competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant team making a real impact in the world of optics.
- Qualifications: Bachelor's degree in Science or Engineering and fluent in German and English.
- Other info: Office-based role with locations in York, Mainz, or Lyon.
The predicted salary is between 28800 - 48000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing. At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Support Engineer - German Speaker (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - German Speaker (f/m/d)
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or attend industry events. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge in optics and photonics. We want to see your passion shine through, so think of examples where you've solved problems or helped customers in the past.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in German and English, practice speaking both languages. You might even want to prepare a few key phrases related to customer support in German to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant community at Edmund Optics.
We think you need these skills to ace Product Support Engineer - German Speaker (f/m/d)
Some tips for your application 🫡
Show Your Passion for Optics: When you're writing your application, let your enthusiasm for optics and photonics shine through! We want to see how excited you are about the industry and how you can contribute to our mission at Edmund Optics.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Product Support Engineer role. Highlight your relevant experience, especially in technical support and customer service, and don’t forget to mention your language skills in German and English!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out. This will help us see why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our vibrant community!
How to prepare for a job interview at Edmund Optics
✨Know Your Optics
Brush up on your knowledge of optics, imaging, and photonics. Be prepared to discuss how these concepts apply to the products you'll be supporting. Showing that you understand the technical aspects will impress the interviewers and demonstrate your passion for the field.
✨Showcase Your Communication Skills
As a Product Support Engineer, strong communication is key. Practice explaining complex technical concepts in simple terms. You might even want to role-play common customer scenarios with a friend to get comfortable with articulating your thoughts clearly in both German and English.
✨Research the Company Culture
Edmund Optics values a vibrant community and teamwork. Familiarise yourself with their mission and values. During the interview, mention how you align with their culture and how you can contribute to their dynamic team environment.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. Consider asking about the types of projects you might work on or how the team collaborates across different locations.
