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For Companies At a Glance
- Tasks: Provide technical support and product recommendations to customers across Europe.
- Company: Join Edmund Optics, a leader in optics and photonics innovation.
- Benefits: Enjoy competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant team shaping the future of technology while having fun.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in German and English.
- Other info: Office-based role in York, Mainz, or Lyon; inclusivity is key!
The predicted salary is between 28800 - 48000 £ per year.
Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we’re all about building a vibrant community. As part of our team, you’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Product Applications Engineer (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Applications Engineer (f/m/d)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Attend relevant conferences or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical problems in the past. Being able to articulate your problem-solving skills will be crucial for a role that involves providing technical assistance.
✨Tip Number 4
Showcase your communication skills by practicing how to explain complex concepts in simple terms. This is essential for a Product Support Engineer, as you'll need to assist customers with varying levels of technical knowledge.
We think you need these skills to ace Product Applications Engineer (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optics, photonics, or engineering. Emphasise any technical support roles you've held and your proficiency in both German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer support. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work collaboratively with teams.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially your proficiency with MS Office and any other relevant software. This will show that you are well-prepared for the role.
Show Enthusiasm for the Company: Research Edmund Optics and mention why you want to be part of their team. Highlight their mission and values, and explain how you can contribute to their goals in optics and imaging.
How to prepare for a job interview at Edmund Optics
✨Showcase Your Technical Knowledge
As a Product Applications Engineer, you'll need to demonstrate your understanding of optics and photonics. Brush up on key concepts and be prepared to discuss how they apply to real-world scenarios. This will show your potential employer that you can provide valuable technical assistance.
✨Prepare for Customer Interaction Questions
Since the role involves handling customer inquiries, expect questions about your approach to customer service. Think of examples from your past experiences where you successfully resolved issues or provided recommendations. This will highlight your strong communication and problem-solving skills.
✨Familiarise Yourself with the Company Culture
Edmund Optics values a vibrant community and teamwork. Research their company culture and be ready to discuss how you can contribute to this environment. Showing that you align with their values can set you apart from other candidates.
✨Practice Your Language Skills
Fluency in both German and English is essential for this role. During the interview, be prepared to switch between languages if necessary. Practising technical vocabulary in both languages can help you communicate more effectively and demonstrate your proficiency.
