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For Companies At a Glance
- Tasks: Provide technical support and product recommendations while collaborating with global teams.
- Company: Join Edmund Optics, a leader in optics and photonics, shaping innovative technologies.
- Benefits: Enjoy competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant community, working on exciting projects in a fun environment.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in German and English; strong communication skills.
- Other info: Office-based role available in York, Mainz, or Lyon, depending on your preference.
The predicted salary is between 28800 - 48000 £ per year.
Product Support Engineer – German Speaker (f/m/d)
York, UK
Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We\’re on the lookout for a
Product Support Engineer – German Speaker (f/m/d)
As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:
- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Qualifications:
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor\’s degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What we offer:
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let\’s shape the future together!
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate\’s preference.
Pre-Sales Engineer (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Sales Engineer (f/m/d)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics, imaging, and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Attend relevant events or webinars to make connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of scenarios where you've successfully resolved technical issues or provided exceptional customer support, as these experiences are crucial for the role.
✨Tip Number 4
Brush up on your German language skills, especially technical vocabulary related to optics and engineering. Being fluent in both German and English is essential, so practice speaking and writing to ensure you're confident during the interview.
We think you need these skills to ace Pre-Sales Engineer (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Product Support Engineer. Emphasise your technical knowledge in optics, photonics, or related fields, as well as your proficiency in German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer support. Mention specific experiences where you've successfully provided technical assistance or collaborated on projects, and explain why you want to join Edmund Optics.
Highlight Soft Skills: In your application, don't forget to mention your strong communication and problem-solving skills. These are crucial for the role, so provide examples of how you've used these skills in previous positions.
Review Requirements Thoroughly: Before submitting your application, carefully read through all the requirements listed in the job description. Ensure that you meet the qualifications and address any specific points in your application to demonstrate your fit for the role.
How to prepare for a job interview at Edmund Optics
✨Showcase Your Technical Knowledge
As a Pre-Sales Engineer, you'll need to demonstrate your understanding of optics and photonics. Brush up on key concepts and be prepared to discuss how they apply to the products you'll be supporting.
✨Highlight Your Language Skills
Fluency in German and English is essential for this role. Be ready to showcase your language proficiency during the interview, perhaps by discussing technical topics in both languages.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer inquiries or technical issues.
✨Demonstrate Team Collaboration
This role involves working with global teams. Prepare to discuss your experience in collaborative projects and how you effectively communicate and work with diverse groups.