At a Glance
- Tasks: Provide technical support and product recommendations to customers across Europe.
- Company: Edmund Optics is a leader in optics, imaging, and photonics, driving innovation in various industries.
- Benefits: Enjoy a competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Join a vibrant team that values diversity and collaboration while shaping the future of technology.
- Qualifications: Bachelor's degree in Science or Engineering, fluent in German and English, strong communication skills required.
- Other info: Work from York, Mainz, or Lyon and participate in exciting projects like writing articles and designing demos.
The predicted salary is between 36000 - 60000 £ per year.
Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
We're on the lookout for a Product Support Engineer - German Speaker (f/m/d) based in York, UK, Mainz, Germany, or Lyon, France. As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the perfect products, managing accounts, and participating in projects like writing articles or designing demos.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
We're looking for candidates who:
- Hold a Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
- Are fluent in German and English
- Are proficient with MS Office
- Have strong communication and problem-solving skills
Alongside a competitive salary, we provide:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Join a passionate, forward-thinking team that knows how to have fun while achieving excellence. Apply now and help us shape the future of optics!
Application Sales Specialist (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Sales Specialist (f/m/d)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Attend relevant conferences or webinars to make connections and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided technical support or solved problems in previous roles. This will showcase your problem-solving skills and ability to communicate effectively with customers.
✨Tip Number 4
Research the company's products and services thoroughly. Being able to speak knowledgeably about their offerings will set you apart and show that you're ready to contribute from day one.
We think you need these skills to ace Application Sales Specialist (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optics, imaging, or photonics. Emphasise any technical support roles you've held and your proficiency in both German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer support. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work in diverse teams.
Highlight Relevant Qualifications: Clearly state your Bachelor’s degree in Science or Engineering, and any additional certifications related to optics or photonics. This will help you stand out as a qualified candidate.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated technical information to customers or colleagues. This is crucial for the role of Product Support Engineer.
How to prepare for a job interview at Edmund Optics
✨Showcase Your Technical Knowledge
As an Application Sales Specialist, you'll need to demonstrate a solid understanding of optics and photonics. Brush up on key concepts and be prepared to discuss how your background in Science or Engineering relates to the role.
✨Prepare for Customer Scenarios
Think about potential customer inquiries you might face and how you would handle them. Practising responses to common technical questions will help you feel more confident during the interview.
✨Highlight Your Communication Skills
Since this role involves providing technical assistance and collaborating with global teams, emphasise your strong communication skills. Be ready to share examples of how you've effectively communicated complex information in the past.
✨Research the Company Culture
Edmund Optics values a vibrant community and teamwork. Familiarise yourself with their company culture and be prepared to discuss how you can contribute to their dynamic environment.