Product Support Engineer - Italian Speaker (f/m/d)
Product Support Engineer - Italian Speaker (f/m/d)

Product Support Engineer - Italian Speaker (f/m/d)

York Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
  • Company: Join Edmund Optics, a leader in optics and photonics innovation.
  • Benefits: Competitive salary, private medical insurance, extensive training, and fun company events.
  • Why this job: Be part of a vibrant team shaping the future of technology in optics.
  • Qualifications: Bachelor's degree in Science or Engineering; fluent in Italian and English.
  • Other info: Office-based role in York or Mainz with a focus on inclusivity and growth.

The predicted salary is between 28800 - 48000 £ per year.

York, UK

Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We\’re on the lookout for a

As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

  • Providing technical assistance and product recommendations
  • Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\\\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

  • Bachelor\\\’s degree in Science or Engineering
  • Fluent in Italian and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme / Jobbike program
  • Company events
  • Plus, you\\\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

Ready to dive into the world of optics with us? Apply now and let\\\’s shape the future together!

This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\\\’s preference.

Please send any applications to hr-uk@edmundoptics.co.uk.

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Product Support Engineer - Italian Speaker (f/m/d) employer: Edmund Optics Ltd.

At Edmund Optics, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in York. Our commitment to employee growth is evident through extensive training opportunities and a supportive environment where diverse talents thrive. With competitive benefits like private medical insurance and a company pension scheme, we ensure our team enjoys both professional fulfilment and personal well-being while contributing to innovative technologies in optics.
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Contact Detail:

Edmund Optics Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Support Engineer - Italian Speaker (f/m/d)

✨Tip Number 1

Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge and customer support skills. Think about real-life scenarios where you've solved problems or helped customers, as these stories will make you stand out.

✨Tip Number 3

Show off your passion for optics and imaging! During interviews, share why you're excited about the industry and how you can contribute to the team. Enthusiasm goes a long way!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Edmund Optics.

We think you need these skills to ace Product Support Engineer - Italian Speaker (f/m/d)

Technical Assistance
Product Recommendations
Collaboration
Fluency in Italian
Fluency in English
Proficiency with MS Office
Strong Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Product Support Engineer role. Highlight your technical expertise, especially in optics or engineering, and don’t forget to mention your language skills in Italian and English!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining Edmund Optics and how your background makes you the perfect fit for our team. Be genuine and let your personality come through!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide excellent customer support, so share those stories with us!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our vibrant community!

How to prepare for a job interview at Edmund Optics Ltd.

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to optics and imaging. Familiarise yourself with the products Edmund Optics offers, as well as common customer queries. This will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Practice Your Languages

Since fluency in Italian and English is key, practice speaking both languages before the interview. You might be asked to explain technical concepts or provide product recommendations in either language, so being comfortable and confident will set you apart.

✨Show Off Your Problem-Solving Skills

Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you provided excellent customer support or collaborated with teams to solve issues. This will highlight your problem-solving abilities and teamwork skills.

✨Engage with the Company Culture

Research Edmund Optics' values and community initiatives. Be ready to discuss how you can contribute to their vibrant team culture. Showing that you align with their mission and are excited about their projects will make a positive impression.

Product Support Engineer - Italian Speaker (f/m/d)
Edmund Optics Ltd.
Location: York

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