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- Tasks: Be the go-to guru for technical assistance and product recommendations.
- Company: Join Edmund Optics, a leader in optics and photonics innovation.
- Benefits: Enjoy competitive salary, private medical insurance, and extensive training opportunities.
- Why this job: Work with a dynamic team while shaping the future of technology.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in Italian and English.
- Other info: Office-based role in York or Mainz; inclusivity is key to our culture.
The predicted salary is between 28800 - 48000 £ per year.
York, UK
Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We\’re on the lookout for a
As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:
- Providing technical assistance and product recommendations
- Collaborating with global teams and supporting marketing initiatives
Qualifications:
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor\’s degree in Science or Engineering
- Fluent in Italian and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What we offer:
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let\’s shape the future together!
This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\’s preference.
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Copyright 2023 | Edmund Optics, Ltd Unit 1, Opus Avenue, Nether Poppleton, York, YO26 6BL, UK
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Product Support Engineer - Italian Speaker (f/m/d) employer: Edmund Optics Ltd.
Contact Detail:
Edmund Optics Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Italian Speaker (f/m/d)
✨Tip Number 1
Familiarise yourself with the latest trends in optics and photonics. Understanding current technologies and innovations will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Brush up on your technical knowledge related to optical components. Being able to discuss specific products and their applications can set you apart as a knowledgeable candidate who can provide valuable support to customers.
✨Tip Number 3
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Engaging with them on platforms like LinkedIn can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview process. As a Product Support Engineer, you'll need to demonstrate your problem-solving skills and ability to communicate effectively with customers, so practice articulating your thought process clearly.
We think you need these skills to ace Product Support Engineer - Italian Speaker (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and customer service. Emphasise your proficiency in Italian and English, as well as any experience with optics or engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and your problem-solving skills. Mention specific examples of how you've provided technical assistance in the past and how you can contribute to the team at Edmund Optics.
Highlight Relevant Skills: In your application, clearly outline your communication skills and proficiency with MS Office. Provide examples of how these skills have helped you in previous roles, especially in a technical support context.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Edmund Optics. Mention your interest in contributing to innovative technologies and your eagerness to collaborate with diverse teams.
How to prepare for a job interview at Edmund Optics Ltd.
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and photonics. Brush up on relevant technical concepts and be prepared to discuss how they apply to the products you'll be supporting.
✨Highlight Your Language Skills
Fluency in Italian and English is essential for this role. Be ready to showcase your language skills during the interview, perhaps by discussing a technical topic in both languages to illustrate your proficiency.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical customer scenarios where you’ll need to provide solutions. Practice articulating your thought process clearly and logically, as strong problem-solving skills are crucial for this position.
✨Demonstrate Team Collaboration
This role involves working with global teams, so be prepared to discuss your experience in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals, especially in a technical context.
