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- Tasks: Provide technical support and product recommendations while collaborating with global teams.
- Company: Join Edmund Optics, a leader in optics and imaging technology, shaping the future of innovation.
- Benefits: Enjoy competitive salary, private medical insurance, extensive training, and fun company events.
- Why this job: Be part of a vibrant community, working on exciting projects in a dynamic environment.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in Italian and English; strong communication skills.
- Other info: Office-based role in York or Mainz, with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
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York, UK
Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We\’re on the lookout for a
As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:
- Providing technical assistance and product recommendations
- Collaborating with global teams and supporting marketing initiatives
Qualifications:
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor\’s degree in Science or Engineering
- Fluent in Italian and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What we offer:
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let\’s shape the future together!
This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\’s preference.
Please select your shipping country to view the most accurate inventory information, and to determine the correct Edmund Optics sales office for your order.
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Product Support Engineer - Italian Speaker (f/m/d) employer: Edmund Optics Inc.
Contact Detail:
Edmund Optics Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Italian Speaker (f/m/d)
✨Tip Number 1
Familiarise yourself with the optical components industry. Understanding the products and technologies that Edmund Optics offers will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical support skills. Since this role involves providing assistance and recommendations, being able to articulate your problem-solving process and how you've helped customers in the past will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Edmund Optics. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential technical questions related to optics and imaging. Being ready to discuss specific scenarios or challenges you've faced in previous roles will showcase your expertise and readiness for the position.
We think you need these skills to ace Product Support Engineer - Italian Speaker (f/m/d)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Support Engineer. Familiarise yourself with the technical aspects of optics and imaging, as well as the customer support expectations outlined in the job description.
Tailor Your CV: Highlight your relevant experience, especially any technical support roles or engineering backgrounds. Emphasise your fluency in Italian and English, and showcase your problem-solving skills and proficiency with MS Office.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Edmund Optics and how your skills align with their mission to shape the future of optics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a customer support role.
How to prepare for a job interview at Edmund Optics Inc.
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and imaging. Brush up on relevant technical concepts and be prepared to discuss how they apply to the products you'll be supporting.
✨Highlight Your Language Skills
Fluency in Italian and English is crucial for this role. Be ready to showcase your language abilities during the interview, perhaps by discussing a technical issue in both languages to illustrate your proficiency.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical customer scenarios where you’ll need to provide solutions. Practice articulating your thought process clearly and logically, as strong problem-solving skills are essential for this position.
✨Demonstrate Team Collaboration
This role involves working with global teams, so be prepared to discuss your experience in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals.
