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- Tasks: Provide technical support and product recommendations while collaborating on exciting projects.
- Company: Join a vibrant team at Edmund Optics, shaping the future of optics and imaging.
- Benefits: Competitive salary, private medical insurance, pension scheme, and extensive training opportunities.
- Why this job: Be a key player in a dynamic environment and make a real impact in innovative technologies.
- Qualifications: Bachelor's degree in Science or Engineering, fluent in Italian and English, strong communication skills.
- Other info: Office-based role in York or Mainz with a fun, passionate team.
The predicted salary is between 28800 - 48000 £ per year.
York, UK
Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We\’re on the lookout for a
As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:
- Providing technical assistance and product recommendations
- Collaborating with global teams and supporting marketing initiatives
Qualifications:
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor\\\’s degree in Science or Engineering
- Fluent in Italian and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What we offer:
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you\\\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let\\\’s shape the future together!
This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\\\’s preference.
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Product Support Engineer - Italian Speaker (f/m/d) employer: Edmund Optics Inc., 18 Woodlands Loop
Contact Detail:
Edmund Optics Inc., 18 Woodlands Loop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Italian Speaker (f/m/d)
✨Tip Number 1
Network like a pro! Reach out to current employees at Edmund Optics on LinkedIn or attend industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us you’re genuinely interested in optics and how you can contribute to the team. We love candidates who are passionate!
✨Tip Number 3
Practice your technical skills and problem-solving abilities. You might get some scenario-based questions, so being ready to demonstrate your expertise will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Product Support Engineer - Italian Speaker (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Product Support Engineer role. Highlight your technical expertise, especially in optics or engineering, and don’t forget to mention your language skills in Italian and English!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining Edmund Optics and how your background makes you the perfect fit for our team. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide excellent customer support, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our vibrant community at Edmund Optics!
How to prepare for a job interview at Edmund Optics Inc., 18 Woodlands Loop
✨Know Your Optics
Brush up on your knowledge of optics, imaging, and photonics. Familiarise yourself with the products Edmund Optics offers and think about how you can help customers select the right ones. This will show your genuine interest in the role and the company.
✨Show Off Your Communication Skills
As a Product Support Engineer, you'll need to communicate effectively in both Italian and English. Practice explaining technical concepts in simple terms, as this will be crucial when assisting customers. Consider doing mock interviews with a friend to refine your approach.
✨Prepare for Problem-Solving Scenarios
Expect to face some technical challenges during the interview. Prepare by thinking through common issues customers might encounter and how you would resolve them. This will demonstrate your problem-solving skills and readiness to tackle real-world situations.
✨Embrace Team Collaboration
Edmund Optics values teamwork, so be ready to discuss your experiences working in diverse teams. Share examples of how you've collaborated with others to achieve goals, and highlight any global projects you've been involved in to showcase your adaptability.
