Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our busy workshop, managing customer interactions and ensuring smooth operations.
- Company: Join Edmonstone Garage, a family-run business with over 10 years of experience in vehicle servicing.
- Benefits: Enjoy a competitive salary, 28 days holiday, private healthcare, and ongoing training opportunities.
- Why this job: Be part of a supportive team that values your contributions and fosters personal growth.
- Qualifications: Previous customer service experience is preferred; automotive knowledge is a plus but not essential.
- Other info: Full training provided, with a focus on creating a positive client experience.
The predicted salary is between 28000 - 30000 £ per year.
Location: Danderhall, EH22 1QX (Dalkeith, Midlothian)
Salary: £28,000 - £30,000 per annum, DOE (Negotiable)
Contract: Full Time, Permanent
Hours: Monday to Friday, 8.30am - 5.30pm
Join a Company That Values You!
Here at Edmonstone Garage - We are an independent, family run business with over 10 years' experience and friendly customer service. Based in Danderhall, our mechanics are fully trained to repair and service all makes and models of vehicle, specialising in alignments.
We're looking for a friendly, proactive, and highly organised Receptionist / Service Advisor to become the welcoming face and key point of contact here at our busy, customer-focused workshop in Danderhall. This is more than a front-desk role; you'll be central to creating a positive client experience and keeping things running smoothly behind the scenes.
If you're great with people, enjoy a fast-paced environment, and want to be part of a close-knit team that genuinely supports each other - we want to hear from you!
What's in It for You
- Competitive salary: £28,000 - £30,000 DOE (negotiable for the right person)
- 28 days holiday including public holidays
- Private medical healthcare (optional)
- Company pension scheme
- Supportive and collaborative working environment
- Ongoing training and development opportunities
- End of Year Performance Related Bonus!
Receptionist / Service Advisor - The Role
Key Responsibilities:
- Booking in customers and jobs (full training provided)
- Handling inbound calls, emails, and walk-ins with professionalism and care
- Preparing estimates and managing customer accounts
- Confirming lead times and updating customers on progress
- Managing internal invoicing queries
- Ordering parts and supporting the workshop team
- Collaborating with colleagues to ensure a seamless service experience
Receptionist / Service Advisor - What We're Looking For
Key Skills & Experience:
- Previous experience in a receptionist, customer service, or service advisor role (automotive experience is desirable but not essential)
- Basic understanding of vehicle parts or willingness to learn
- Confident computer skills and the ability to learn new systems quickly
- Strong communication and interpersonal skills
- Excellent organisation, multitasking, and time management abilities
- A professional, positive, and customer-first attitude
Apply Today
If you're ready to take the next step in your career and join a business where your work is appreciated and your growth is supported, we'd love to hear from you. Apply now with your updated CV, and let's start a conversation. No agencies please.
Receptionist / Service Advisor in Dalkeith employer: Edmonstone Garage Ltd
Contact Detail:
Edmonstone Garage Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Service Advisor in Dalkeith
✨Tip Number 1
Familiarise yourself with the automotive industry, even if you don't have direct experience. Understanding basic vehicle parts and services can help you engage more effectively during interviews and demonstrate your willingness to learn.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your proactive attitude and ability to maintain a positive client experience, which is crucial for this role.
✨Tip Number 3
Research Edmonstone Garage and their values. Being able to discuss their business model and what makes them unique during your conversation can set you apart from other candidates and show your genuine interest in joining their team.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your enthusiasm for the role and the company. Inquiring about their training opportunities or team dynamics can demonstrate your eagerness to contribute positively to their environment.
We think you need these skills to ace Receptionist / Service Advisor in Dalkeith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or receptionist roles. Emphasise any skills that align with the job description, such as communication and organisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Edmonstone Garage and how your skills can contribute to their team.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, like multitasking, time management, and a customer-first attitude. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Edmonstone Garage Ltd
✨Show Your People Skills
As a Receptionist / Service Advisor, you'll be the first point of contact for customers. Make sure to demonstrate your excellent communication and interpersonal skills during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Know the Company
Research Edmonstone Garage before your interview. Understand their values, services, and what makes them unique as a family-run business. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You could share specific examples from previous roles where your organisation made a difference.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
