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- Tasks: Be the friendly face of our hotel, checking guests in and out with a smile.
- Company: Join The London EDITION, a stylish hotel known for its exceptional service.
- Benefits: Enjoy 28 holiday days, free meals on shift, and discounts at over 9,000 hotels worldwide.
- Other info: Unlimited career growth opportunities and amazing staff parties await you!
- Why this job: Make guests feel special while developing your career in a vibrant environment.
- Qualifications: Previous receptionist experience is a plus; great communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Job Number: 26032593
Job Category: Rooms & Guest Services Operations
Location: The London EDITION, 10 Berners Street, London, England, United Kingdom, W1T 3NP
Schedule: Full Time
Position Type: Non-Management
Benefits:
- 28 Holiday days (including bank holidays)
- Food in shift – Meal on us!
- Late evening/Early morning taxi allowance up to £20
- Discounted accommodation in over 9,000 hotels all over the world
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- £5 breakfast when staying in most of our European hotels
- Wellness and mental health programmes
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Specially curated discounts in thousands of shops
- Amazing staff parties
- Eye test vouchers and contributions towards glasses
- 24-hour employee assistance helpline
- Instant employee recognition
- Employee of the month nominations with generous prizes
- Internal transfer and promotion opportunities
- In-house training and development team with a strong focus on career progression and personal growth
Job Summary:
We are looking for a passionate, dedicated and service-oriented Receptionist to join our Front Office team. In this role you will be a fundamental member of the front office team in the hotel, working with the Front Office, Kitchen, Bars, Room Service and Security to ensure our guests feel cared for during the night.
Key Responsibilities:
- Be our guests’ main point of contact
- Be responsible for checking guests in and out of the hotel
- Process payments
- Respond to guest requests and queries
- Work closely with other departments to ensure a seamless guest experience
Qualifications:
- Has prior experience as a hotel receptionist, luxury experience considered a plus
- Understands the impact of their job in the overall guest experience
- Is a team player
- Takes pride in delivering sophisticated, personalised service
- Is a great communicator
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Apply to be our next Receptionist today!
Receptionist employer: EDITION
Contact Detail:
EDITION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Receptionist role.
✨Tip Number 2
Show up in style! When you land an interview, dress the part and bring your best self. First impressions matter, especially in a guest-facing role like this one. Confidence and professionalism go a long way!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle various guest scenarios and be ready to share your experiences. We want to see how you can keep our guests smiling and satisfied!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at The London EDITION!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Receptionist and providing top-notch service to our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in hospitality before, mention it! We love seeing how your background aligns with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Front Office team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EDITION
✨Know the Hotel Inside Out
Before your interview, take some time to research The London EDITION. Familiarise yourself with its services, amenities, and unique offerings. This will not only impress your interviewers but also help you understand how you can contribute to enhancing the guest experience.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. During the interview, be sure to demonstrate your ability to communicate clearly and effectively. Practice answering common questions out loud, and consider role-playing with a friend to refine your responses.
✨Highlight Teamwork Experience
The role requires working closely with various departments. Be prepared to share examples of how you've successfully collaborated with others in previous roles. This will show that you're a team player who understands the importance of a seamless guest experience.
✨Emphasise Your Passion for Service
Make it clear that you’re dedicated to providing exceptional service. Share stories that illustrate your commitment to going above and beyond for guests. This will resonate well with the interviewers, as they are looking for someone who takes pride in delivering personalised service.