EDITION London at 10 Berners Street seeks a Guest Experience Agent to respond to guest inquiries by phone, email and messages, ensuring timely and personalized service from pre-arrival to post-departure. You will collaborate with Front Desk, Housekeeping and Engineering to resolve requests and maintain high service standards, delivering a unique experience consistent with EDITION's boutique luxury.
The role requires proactive communication and attention to detail, with opportunities for
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Guest Experience Concierge in London employer: EDITION
The London EDITION is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in the heart of London. With benefits like 28 holiday days, discounted accommodation at over 9,000 hotels worldwide, and world-class training opportunities, employees are empowered to thrive both personally and professionally. Join a diverse team where your contributions are valued, and experience a workplace that inspires and challenges you every day.
