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- Tasks: Supervise housekeeping operations and ensure top-notch cleanliness for guests.
- Company: Join The London EDITION, a vibrant and inclusive hotel in the heart of London.
- Benefits: Enjoy free meals, discounts on stays, and wellness programmes.
- Other info: Unlimited career growth opportunities and fun employee events await you!
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Location: The London EDITION, 10 Berners Street, London, England, W1T 3NP.
Role: Full Time. This position is non-management.
Benefits
- Food on shift – Meals on us!
- Late evening/Early morning taxi allowance up to £20
- Uniform provided – Dry cleaning included
- Discounted accommodation in over 9,000 hotels worldwide
- Discounted food & drink in all our restaurants and bars
- Discounts for friends and family
- £5 breakfast when staying in most of our European hotels
- Specially curated discounts in thousands of shops
- 24‑hour employee assistance helpline
- Wellness and mental health programmes
- Amazing employee parties
- 28 holiday days (including bank holidays), increasing with length of service
- Eye test vouchers and contributions towards glasses
- Instant employee recognition
- Employee of the month nominations with generous prizes
- Unlimited career opportunities (internationally and locally)
- Internal transfer and promotion opportunities
- In‑house training and development team focusing on career progression and personal growth
Responsibilities
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
- Prepare, distribute, and communicate changes in room assignments
- Inspect guest rooms, public areas, etc. after being cleaned to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritise room cleaning, and update status of departing guest rooms
Success Traits
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Develop and maintain positive working relationships with others
- Listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
Equal Opportunity
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Housekeeping Supervisor employer: EDITION
Contact Detail:
EDITION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching The London EDITION and its values. Show us you understand our commitment to quality and guest satisfaction. Tailor your answers to reflect how you can contribute to our amazing team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your responses. Focus on showcasing your experience in housekeeping and your ability to work well with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience and skills that match the job description, like your ability to coordinate with different departments and maintain quality standards.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for hospitality and how you can contribute to creating a welcoming environment for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at EDITION
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Supervisor. Familiarise yourself with the tasks like coordinating with different departments and inspecting guest rooms. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves working closely with various teams and guests, be prepared to discuss how you build positive relationships. Share examples of how you've effectively communicated or resolved conflicts in previous roles. This will demonstrate your ability to maintain a harmonious work environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about situations where you had to prioritise tasks or handle unexpected challenges in housekeeping. Practising your responses will help you articulate your problem-solving skills and adaptability.
✨Emphasise Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be ready to discuss how you ensure quality standards are met in your work. You might want to mention specific methods you use to inspect rooms or how you train others to maintain high standards.