At a Glance
- Tasks: Manage reservations for dining venues and ensure an exceptional guest experience.
- Company: Join the vibrant team at The London EDITION, a stylish hotel in the heart of London.
- Benefits: Enjoy meals on shifts, discounts, wellness programmes, and 31 days holiday.
- Other info: Work in a fast-paced setting with a focus on guest satisfaction and team collaboration.
- Why this job: Be part of a dynamic environment with unlimited career opportunities and amazing staff parties.
- Qualifications: Strong leadership skills, excellent communication, and a passion for food and beverage.
The predicted salary is between 35000 - 45000 £ per year.
The London EDITION is looking for a friendly, warm, and service‑oriented F&B Reservations Manager to join our team at 10 Berners Street, London.
Responsibilities:
- Oversee the complete reservations lifecycle for all dining venues, private dining rooms, bars, and supported event spaces.
- Ensure an exceptional guest journey from the first contact.
- Maximize revenue through strategic table and demand management.
- Align booking strategies with operational capacity and business objectives.
- Partner closely with operational teams to deliver seamless service.
- Act as a key liaison between guests and the Food & Beverage leadership team.
Qualifications:
- Strong leadership and people‑management capabilities.
- Excellent communication skills, both guest‑facing and internal.
- Highly organized with exceptional attention to detail.
- Calm, adaptable, and solution‑focused in high‑volume, fast‑paced environments.
- Strong understanding of Food & Beverage operations, table flow, and guest psychology.
- High proficiency with reservations systems and CRM platforms.
- Analytical mindset with ability to interpret data and translate insights into action.
Benefits:
- Meals on us during shifts.
- Discounts for friends and family.
- Wellness and mental health programmes.
- 31 days holiday including public holidays (enhanced benefit).
- Annual Managerial Bonus Plan.
- Enhanced Pension Scheme.
- Private Health Plan.
- Complimentary dry cleaning for uniform.
- Discounted accommodation worldwide.
- £5 breakfast in most European hotels.
- Discounted food & drink in all restaurants and bars.
- Half‑price cinema tickets.
- Specially curated discounts in thousands of shops.
- Amazing staff parties.
- Unlimited local and international career opportunities.
Equal Opportunity Statement: EDITION is an equal‑opportunity employer. We believe in hiring a diverse workforce and are committed to non‑discrimination on any protected basis.
F&B Reservations Manager employer: EDITION
The London EDITION is an exceptional employer that prioritises a warm and service-oriented work culture, making it an ideal place for those passionate about the hospitality industry. Located in the heart of London, employees benefit from generous perks such as meals during shifts, extensive holiday allowances, and opportunities for career growth both locally and internationally. With a commitment to employee wellness and a vibrant team atmosphere, working here means being part of a dynamic environment that values diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Reservations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and friendly nature shine through. Remember, they’re looking for someone who fits into their team, so be yourself and engage with them.
✨Tip Number 3
Do your homework! Research The London EDITION and understand their values and culture. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at The London EDITION. Don’t miss out on this opportunity!
We think you need these skills to ace F&B Reservations Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and warm personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your service-oriented nature.
Tailor Your Experience:Make sure to highlight your relevant experience in F&B operations and reservations management. We’re looking for someone who understands the ins and outs of table flow and guest psychology, so connect your past roles to what we do at The London EDITION.
Be Detail-Oriented:Attention to detail is key in this role! As you write your application, double-check for any typos or errors. A polished application shows us you’re organised and take pride in your work, which is exactly what we need.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at EDITION
✨Know Your Stuff
Make sure you brush up on your knowledge of Food & Beverage operations and the specific dining venues at The London EDITION. Understanding their unique offerings and how they align with guest expectations will show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a F&B Reservations Manager, you'll be the bridge between guests and the team. Prepare examples of how you've successfully managed guest relationships or resolved conflicts in the past. This will highlight your excellent communication skills and ability to create a warm, welcoming atmosphere.
✨Be Data Savvy
Familiarise yourself with common reservations systems and CRM platforms. Be ready to discuss how you've used data to improve table management or enhance guest experiences. This will demonstrate your analytical mindset and ability to translate insights into actionable strategies.
✨Stay Calm Under Pressure
The hospitality industry can get hectic, especially during peak times. Think of scenarios where you've thrived in fast-paced environments and how you maintained a solution-focused approach. This will reassure them that you can handle the demands of the role with grace.
