At a Glance
- Tasks: Welcome guests and ensure they have a memorable stay at The London EDITION.
- Company: Join a vibrant team at a luxury hotel in the heart of London.
- Benefits: Enjoy discounts on accommodation, food, wellness programmes, and more!
- Other info: Flexible scheduling and world-class training opportunities await you!
- Why this job: Kick-start your hospitality career while connecting with people from all over the world.
- Qualifications: A friendly personality and a passion for providing excellent guest experiences.
The predicted salary is between 22000 - 26000 £ per year.
Benefits:
- Late evening/Early morning tax allowance up to £20
- Discounted accommodation in over 9,000 hotels all over the world
- £5 breakfast when staying in most of our European hotels
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Wellness and mental health programmes
- Flexible scheduling
- World class training and development, including leadership development
- Half price cinema tickets
- Specially curated discounts in thousands of shops
- Amazing staff parties
- …and much more
We are looking for someone who loves to connect with people, who interacts in an authentic and sophisticated way and ensures our guests leave with lasting memories of their stay at the London EDITION. Experience is not necessary – this is a great opportunity for someone who would love to kick‑start their career in the hospitality industry!
Responsibilities:
- Be the first and last person our guests interact with when visiting The London EDITION
- Help guests from the moment they arrive until they reach their room, assisting with luggage and settling them so that they feel at home with us
- Use initiative and a proactive approach to ensure we always give our guests unique and fabulous options to make the most of their time and their visit
- Make recommendations to each guest so their experience in the hotel is unique and memorable
- Deliver a 5‑star luxury service personalised to each and every guest
Qualifications:
- A really nice person
- Someone that understands the impact of their job on the overall guest experience
- A team player
- Flexible and willing to meet the demands of a 24‑hour operation
- Very good at interacting with people
Physical Requirements:
This role requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required.
We are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Bell Person employer: EDITION
At The London EDITION, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like discounted accommodation in over 9,000 hotels worldwide, flexible scheduling, and world-class training opportunities, we empower our team members to thrive in the hospitality industry while creating unforgettable experiences for our guests. Join us and be part of a diverse, people-first environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Bell Person
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like EDITION.
We think you need these skills to ace Bell Person
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at EDITION and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at EDITION!
How to prepare for a job interview at EDITION
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at EDITION. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at EDITION. Your motivation can often outweigh experience, so let that passion shine through!
