At a Glance
- Tasks: Assist guests with special requests and ensure a memorable stay.
- Company: Join the vibrant team at The London EDITION hotel.
- Benefits: Enjoy discounted stays, meals, wellness programmes, and 28 holiday days.
- Other info: Unlimited career opportunities and a diverse, inclusive culture await you.
- Why this job: Be part of a dynamic environment that values creativity and guest satisfaction.
- Qualifications: Passionate about London, with strong organisational and multitasking skills.
The predicted salary is between 25000 - 30000 £ per year.
The London EDITION is looking for its next Assistant Head Concierge!
Benefits:
- Discounted accommodation in over 9,000 hotels all over the world.
- £5 breakfast when staying in most of our European hotels.
- Discounted food & drink in all our restaurants and bars.
- Discounts for your friends and family.
- Food in shifts - Meals on us!
- Wellness and mental health programmes.
- Flexible scheduling.
- 28 Holiday days (including Bank Holidays).
- World class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Specially curated discounts in thousands of shops.
- Amazing staff parties.
- …and much more.
We are looking for a driven, diligent and friendly Assistant Head Concierge to join the team at The London EDITION hotel.
Responsibilities:
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours) by making arrangements or identifying appropriate providers.
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
- Support the Head Concierge with supervision of the team and administration.
- Work closely with other departments to ensure a seamless guest experience.
Qualifications & Preferred Attributes:
- Is an expert in the surrounding area and enjoys trying the newest hot spots.
- Thrives making the guests stay personalized and memorable.
- Has organizational skills and can multitask under pressure.
- Has an eye for detail and a passion for all things happening in and around London.
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
If this sounds like the perfect place for you, apply to be our next Assistant Head Concierge today! We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today.
In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Head Concierge employer: EDITION
The London EDITION is an exceptional employer that offers a vibrant work culture where creativity and service excellence thrive. With benefits like discounted accommodation in over 9,000 hotels worldwide, flexible scheduling, and world-class training opportunities, employees are empowered to grow both locally and internationally. Join a team that values diversity, fosters personal connections, and celebrates achievements through amazing staff parties and wellness programmes, all while working in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Concierge
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The London EDITION or similar hotels. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your authentic self shine through. Remember, they’re looking for someone who fits into their vibrant culture, so be yourself!
✨Tip Number 3
Do your homework! Familiarise yourself with the hotel’s services and the local area. Being able to chat about the latest hotspots or unique guest experiences will show you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at The London EDITION. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Head Concierge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your love for London. Make it memorable!
Tailor Your Application:Make sure to tailor your application specifically for the Assistant Head Concierge role. Highlight your relevant experience and skills that match the job description. We’re looking for someone who can make our guests' stays unforgettable!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at The London EDITION!
How to prepare for a job interview at EDITION
✨Know Your Area Inside Out
As an Assistant Head Concierge, being an expert in the local area is crucial. Do your homework on the latest hotspots, restaurants, and attractions in London. This will not only impress your interviewers but also show that you're genuinely passionate about providing a personalised experience for guests.
✨Showcase Your Multitasking Skills
In this role, you'll need to juggle multiple tasks under pressure. Prepare examples from your past experiences where you've successfully managed competing priorities. This will demonstrate your organisational skills and ability to thrive in a fast-paced environment.
✨Emphasise Your Guest-Centric Approach
The London EDITION values service that comes from the heart. Be ready to share stories that highlight your commitment to guest satisfaction. Discuss how you've gone above and beyond to meet unique guest needs, as this aligns perfectly with their ethos.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and how they foster a culture of inclusivity. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
