Middle East Based - Commercial Manager

Editec is a successful lottery and sports betting consultancy, supporting clients in over 26 countries across Africa and the Middle East from a network of offices throughout Europe. The company is fast growing, highly successful, has doubled in size over the last few years and has plans for continued expansion.

To support our operations, we are currently on the lookout for an experienced Commercial Manager who will work directly with the Business Development Department in HQ, and Operation and Finance Managers expats teams based locally.

This role will be strongly supported by the specialist business divisions in London. You will have direct accountability for local retail staff and agents as well as have direct impact in establishing and managing all local business divisions across HR, Retail, Accounting, Marketing and IT as well as supporting expansion of Online.

Responsibilities:

• This position is a hands-on role, requiring field work and visits to local retail stores and work with agents.
• Review and analyse sales statistics for each retail store and provide required directions and advice on how to continue to increase sales.
• Continuously monitor agents\’ sales patterns and develop \”Performance-Related Pay Models,\” considering factors such as: payments for best sales agents, local income levels, our product pricing and prices of competitors.
• Ensure that the local accounting team makes all sales and cash collections from the agents and shops in an accurate and timely manner.
• Conduct field analysis and map territories to expand network through agents, new retail stores set-up or Franchise agreement (where applicable).
• Ensure Company standards are met across Retail, Marketing and Customer Service.
• Ensure to safely organise payments for all winnings, especially those related to larger payments for lottery winners.
• Prepare OPEX and investment budget projections and detailed cash flow analysis of the business, with P&L responsibility.
• Assist the Operation Manager to propose and organise marketing campaigns to the demographic present in the country/area.
• Conduct market studies to collect customer feedback and generate reports on the findings for the Product and Marketing teams.
• Conduct reviews of the competitors in the given country and produce quarterly reports on their Business actions (product, pricing, marketing etc.).

Compliance:

• Source and negotiate commercial licensing, distribution and supply agreements.
• Ensure compliance with the country\’s legislations and regulations.
• Assist in preparation of documentations and presentations for the local tax office and Gaming Board.

Talent:

• Hiring of local business divisions: HR, Marketing, Accounting, Retail, IT.
• Recruit local agents: normally estimated to range from 200-400 agents in initial project set up.
• Tailor or draft training to the specific project/product launch.
• Provide full training on product, cross-selling techniques and ticket printing machines.
• Act as a role model and train local retail managers on the full scope of Managerial skills.

Requirements:

• Successfully completed university at a BA or Masters degree
• Excellent oral and written English (and ideally with French language skills)
• Proficiency in MS Office applications (Excel, PowerPoint, Word)
• Excellent Project Management skills
• Strong analytical skills and can focus on details without losing track of the bigger picture
• Innovative, showing a high degree of own initiative and independent working style
• Capacity to readily adapt to a changing and dynamic environment
• Experience gained preferably across emerging markets (optional)

Success criteria for the role includes: Versatility, management and leadership skills, business knowledge as well as targeted achievements (work ethics and discipline).

You would be required to hold a valid passport and ensure you have obtained all vaccinations required for the given country.