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- Tasks: Manage our Liverpool showroom, guiding customers through a unique shopping experience.
- Company: Join a fast-growing custom clothing company revolutionising retail.
- Benefits: Attractive salary, bonus, sales commission, and excellent growth opportunities.
- Why this job: Be part of a team that delivers 5-star experiences in fashion.
- Qualifications: 5+ years in fashion retail, strong sales orientation, and tech-savvy.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Company Description: Suits Co. is a fast-growing custom clothing company that is revolutionising the way people shop for clothes. Imagine your favourite piece of clothing and we’ll make it for you in 3 weeks in your personal size. Our business model defies traditional retail through a combination of e-commerce and showrooms, all focused around providing the best possible customer experience.
Job Overview: We are currently looking for a talented retail professional to manage our new Liverpool showroom. As the Showroom Manager, your primary focus will be to operate and grow the Liverpool location while providing an exceptional experience for every customer who visits. You will work closely with the UK Sales Manager and collaborate with other showrooms as required.
Day-to-day, you will guide customers through the shopping process, take measurements, provide style advice, and ensure that every customer who walks through the door receives a 5-star experience. You will be responsible for maintaining company standards, driving sales targets, and overseeing the operational needs of the showroom.
Responsibilities:
- Achieve sales targets and drive KPIs to meet revenue expectations
- Take client appointments and assist walk-in customers
- Oversee all daily operational duties including but not limited to: managing the client appointment calendar, opening and closing the showroom, maintaining visual merchandising standards, ordering supplies, and coordinating shipping and receiving of customer garments
- Balance appointment management with assisting retail walk-in customers
- Ensure every customer experience is 5-stars by delivering exceptional service and maintaining the highest professional standards
- Manage escalated customer cases in collaboration with the Customer Care team and the UK Sales Manager
- Provide feedback to improve showroom performance and efficiency
- Collaborate with the UK Sales Manager on process improvements and showroom operations
- Uphold company procedures, ensuring consistency in service delivery
Your Profile:
- 5+ years’ experience in fashion retail, preferably menswear or luxury
- Previous experience managing store operations or working autonomously is preferred
- Sales-oriented personality, target & KPI driven
- Self-starter with a strong solution-oriented mindset
- Ability to remain calm under pressure and manage multiple customer needs simultaneously
- Strong technology skills: Apple products, Google Workspace, and proprietary systems
- Professional, businesslike, polite, and mature
- Strong interest in fashion and customer interactions
- Experience with Made-to-Measure (MTM) or custom tailoring is a strong advantage
We offer an attractive package with a base salary, bonus, and sales commission as well as excellent growth opportunities.
Locations
Showroom Manager - Liverpool - Made-to-Measure Tailoring employer: Edit Suits Co.
Contact Detail:
Edit Suits Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager - Liverpool - Made-to-Measure Tailoring
✨Tip Number 1
Get to know the company inside out! Research Suits Co. and understand their unique selling points. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Manager - Liverpool - Made-to-Measure Tailoring
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about your experience in retail and how it connects to the role of Showroom Manager. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional customer experience.
Tailor Your CV: Just like our custom clothing, your CV should be tailored to fit the job! Highlight your relevant experience in fashion retail, especially any management roles. Make sure to include specific achievements that demonstrate your ability to meet sales targets and drive KPIs.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us who you are beyond your CV. Use a friendly tone and share a bit about your approach to customer service. We love candidates who can connect with customers and create memorable experiences, so let that personality shine!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, it shows us you’re serious about joining our team at Suits Co.!
How to prepare for a job interview at Edit Suits Co.
✨Know Your Stuff
Before the interview, dive deep into the world of custom clothing and Made-to-Measure tailoring. Familiarise yourself with the latest trends in menswear and understand the unique selling points of the company. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Since the role is heavily sales-oriented, prepare to discuss your past experiences with achieving sales targets and driving KPIs. Have specific examples ready that highlight your success in managing a showroom or retail space, and how you’ve provided exceptional customer service in the past.
✨Practice Customer Scenarios
Think about common customer interactions you might face as a Showroom Manager. Prepare for role-play scenarios where you might need to handle difficult customers or provide style advice. This will help you demonstrate your problem-solving skills and ability to maintain a calm demeanour under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, and how success is measured in the showroom. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.