Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams to drive sales and enhance customer experiences across destination retail sites.
- Company: Join The Edinburgh Woollen Mill, a vibrant retail business with over 200 locations.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a passionate team making a real impact in the fashion and retail industry.
- Qualifications: Proven leadership skills and a passion for retail and customer service.
- Other info: Exciting role with opportunities to innovate and shape the future of retail.
The predicted salary is between 50000 - 60000 £ per year.
Here at The Edinburgh Woollen Mill we have a fantastic opportunity for a Head of Destination Retail & Trading. This role is ideal for a dynamic, commercially driven leader who can provide both strategic direction and operational leadership across our destination sites.
The Edinburgh Woollen Mill is a retail business comprising over 200 units, including High Street, Tourist & Destination sites, predominantly Fashion and Home.
- High Street stores: We have mainstream high street stores selling ladies and menswear for the 45 plus customer. Outlets are located in a wide variety of market and provincial towns across the UK and Ireland.
- Tourist Shops and Visitor Centres: We have specialty tourist stores, where gift items and other products reflect the store's location. The outlets, which trade under an individual, often local, fascia, are in key tourist locations throughout the UK. Many stores are on busy tourist routes and benefit from coach visits where food service and exhibitions are all part of the attraction.
- Destination Shopping: There are Destination Sites which contain all of the Company's concepts and other brands to increase their attractiveness as a retail destination. The sites trade under local, individual fascias such as Antartex Village, Kernow Mill, and Mackinnon Mills.
If you are passionate about the brand looking for a new challenge then Edinburgh Woollen Mill is the place for you!
The role: As Head of Destination Retail & Trading, you will be responsible for driving sales performance, operational excellence, and sustainable, profitable growth across our destination sites.
Key Accountabilities:
- Deliver and exceed sales and profit targets across destination sites through effective leadership, coaching, and performance management of General Managers.
- Develop and execute regional business plans and strategies that maximise sales and profitability.
- Monitor and continuously improve customer service standards across the region to enhance the overall customer experience.
- Identify and develop new business opportunities aligned with the wider company strategy.
- Recruit, manage & develop all direct reports.
- Contribute to the review and development of operational policies and procedures, ensuring they support the delivery of business goals and operational excellence.
- Lead and support local marketing initiatives across the region to drive footfall and sales.
- Work collaboratively with Operations, Property, Marketing, Buying, and Merchandising teams to deliver and strengthen the Edinburgh Woollen Mill brand proposition.
- Ensure consistent, high-quality product presentation and merchandising standards across all sites.
- Maintain a strong awareness of local and competitor trading conditions, recommending and implementing initiatives to increase sales and profitability.
- Manage and deliver clear and effective communication across the region, ensuring timely and consistent information sharing.
Catering: Maximise catering sales and profitability across destination sites.
- Implement local initiatives to drive catering sales.
- Communicate local menu and presentation requirements, using regional knowledge to enhance customer appeal.
- Ensure all catering facilities are presented to optimise sales, efficiency, and customer experience, positioning catering as a key destination attraction.
- Ensure full compliance with all relevant regulatory and food safety legislation, including obligations under the Food Safety Act.
General Manager Fashion/Retail in Scotland employer: Edinburgh woollen mill
Contact Detail:
Edinburgh woollen mill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Fashion/Retail in Scotland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion and retail industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and customer base, especially if they focus on destination retail. Tailor your answers to show how your experience aligns with their goals and values.
✨Tip Number 3
Showcase your leadership skills! As a General Manager, you’ll need to demonstrate your ability to drive sales and manage teams effectively. Be ready to share examples of how you've successfully led teams or improved performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make it happen!
We think you need these skills to ace General Manager Fashion/Retail in Scotland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Edinburgh Woollen Mill shine through. We want to see that you’re genuinely excited about the role and the brand, so don’t hold back on sharing why this opportunity is perfect for you!
Tailor Your CV: Make sure your CV is tailored to highlight your experience in retail and leadership. We’re looking for someone who can drive sales and manage teams effectively, so showcase your relevant achievements and skills that align with the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon – we want to understand your experience without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at the Edinburgh Woollen Mill.
How to prepare for a job interview at Edinburgh woollen mill
✨Know the Brand Inside Out
Before your interview, dive deep into The Edinburgh Woollen Mill's history, values, and product offerings. Understanding their brand identity will help you articulate how your vision aligns with theirs, especially in driving sales and enhancing customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching and performance management, as this role requires effective leadership across multiple destination sites. Be ready to discuss specific strategies you've implemented to boost team morale and sales.
✨Be Ready with Strategic Ideas
Think about potential business opportunities or marketing initiatives that could benefit The Edinburgh Woollen Mill. Presenting fresh ideas during your interview shows your proactive approach and understanding of the retail landscape, which is crucial for the Head of Destination Retail & Trading role.
✨Understand Customer Experience
Since enhancing customer service standards is a key accountability, prepare to discuss how you've improved customer experiences in previous roles. Share specific metrics or feedback that demonstrate your impact on customer satisfaction and loyalty.