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For Companies At a Glance
- Tasks: Manage ecommerce platforms and oversee exciting digital projects.
- Company: Join Edinburgh Woollen Mill, a leading UK fashion retailer with a rich heritage.
- Benefits: Enjoy excellent career prospects in a dynamic, forward-thinking team.
- Why this job: Be part of a growing digital team and make a real impact in fashion.
- Qualifications: Experience in digital technologies and project management is essential.
- Other info: Ideal for those passionate about digital and fashion in an omni-channel environment.
The predicted salary is between 36000 - 60000 £ per year.
Here at Edinburgh Woollen Mill we are looking for an Ecommerce Operations Manager to join our Digital team at our Head Office in Carlisle. We’re one of the largest fashion retailers in the UK and as part of our ongoing expansion throughout digital channels, we’re on the lookout for somebody who can oversee the smooth running of our ecommerce platforms and help to deliver continued growth in a key area of the business.
Reporting to the Head of Digital, you’ll have the opportunity to be involved in some exciting projects, for a brand steeped in heritage, across an omni-channel environment. If you’d like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects then read on…
What you’ll be doing:
- Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
- Ensuring the efficient and effective running of the ecommerce platforms.
- Oversee web development plans, both ad-hoc and in-line with the wider digital strategy.
- Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time.
- Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.
- Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company’s plans.
- Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
- Produce and present digital trading and performance reports.
- Provide technical assistance, when required, to our stores, regarding the online ordering system.
We need you to have:
- Experience in digital technologies, ideally with an ecommerce focus.
- Knowledge of SaaS platforms, such as PIM, CRM and ESP.
- Project management experience, with a willingness to multi-task and get things done.
- Strong analytical, organisational and problem-solving skills.
- An ability to make the technical easy to understand.
- Enthusiasm for the worlds of digital, and fashion.
It would be great if you had:
- Experience in an omni-channel environment, even better if it is fashion-based.
- Knowledge of GA4, GTM, GSC.
Please apply today if interested!
Ecommerce Operations Manager employer: Edinburgh woollen mill
Contact Detail:
Edinburgh woollen mill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in ecommerce and digital technologies. Understanding the current landscape will help you speak confidently about how you can contribute to Edinburgh Woollen Mill's growth.
✨Tip Number 2
Network with professionals in the fashion and ecommerce sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific projects you've managed that relate to ecommerce operations. Highlighting your project management experience will demonstrate your ability to coordinate teams and deliver results.
✨Tip Number 4
Show your passion for both digital and fashion. Being able to articulate why you're excited about working in this space will set you apart and align you with the company's forward-thinking culture.
We think you need these skills to ace Ecommerce Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Ecommerce Operations Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with digital technologies and ecommerce platforms. Mention specific projects you've managed, especially those involving SaaS platforms like PIM and CRM.
Showcase Analytical Skills: Demonstrate your strong analytical and problem-solving skills in your application. Provide examples of how you've used data to drive decisions or improve processes in previous roles.
Express Enthusiasm for Digital and Fashion: Make sure to convey your passion for both digital technologies and the fashion industry in your application. This can help you stand out as a candidate who is genuinely interested in the role and the company.
How to prepare for a job interview at Edinburgh woollen mill
✨Show Your Ecommerce Expertise
Make sure to highlight your experience with ecommerce platforms and digital technologies during the interview. Be prepared to discuss specific projects you've managed and how they contributed to growth in previous roles.
✨Demonstrate Project Management Skills
Since the role involves coordinating inter-departmental teams, share examples of how you've successfully managed projects in the past. Discuss your approach to multitasking and ensuring timely delivery of projects.
✨Understand the Technical Side
Be ready to explain complex technical concepts in simple terms. This will showcase your ability to bridge the gap between technical and non-technical teams, which is crucial for this position.
✨Passion for Digital and Fashion
Express your enthusiasm for both the digital landscape and the fashion industry. Share any relevant experiences or insights that demonstrate your commitment to staying updated on trends and technologies in these areas.
