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- Tasks: Oversee ecommerce platforms and drive growth in a dynamic digital team.
- Company: Join Edinburgh Woollen Mill, a leading fashion retailer in the UK.
- Benefits: Exciting projects, excellent career prospects, and a collaborative work environment.
- Why this job: Be part of a forward-thinking business with a rich heritage in fashion.
- Qualifications: Experience in digital technologies and project management skills required.
- Other info: Opportunity to work in an omni-channel environment with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
Job description
Here at Edinburgh Woollen Mill we are looking for an Ecommerce Operations Manager to join our Digital team at our Head Office in Carlisle. We’re one of the largest fashion retailers in the UK and as part of our ongoing expansion throughout digital channels, we’re on the lookout for somebody who can oversee the smooth running of our ecommerce platforms and help to deliver continued growth in a key area of the business.
Reporting to the Head of Digital, you’ll have the opportunity to be involved in some exciting projects, for a brand steeped in heritage, across an omni-channel environment. If you’d like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects then read on…
What you’ll be doing:
Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
Ensuring the efficient and effective running of the ecommerce platforms.
Oversee web development plans, both ad-hoc and in-line with the wider digital strategy.
Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time.
Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.
Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company’s plans.
Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
Produce and present digital trading and performance reports.
Provide technical assistance, when required, to our stores, regarding the online ordering system.
We need you to have:
Experience in digital technologies, ideally with an ecommerce focus.
Knowledge of SaaS platforms, such as PIM, CRM and ESP.
Project management experience, with a willingness to multi-task and get things done.
Strong analytical, organisational and problem-solving skills.
An ability to make the technical easy to understand.
Enthusiasm for the worlds of digital, and fashion.
It would be great if you had:
Experience in an omni-channel environment, even better if it is fashion-based.
Knowledge of GA4, GTM, GSC.
To view our privacy notice please visit:
www.ewm.co.uk/careers
Ecommerce Operations Manager employer: Edinburgh woollen mill
Contact Detail:
Edinburgh woollen mill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see that you’re genuinely interested in Edinburgh Woollen Mill and how you can contribute to their ecommerce success. Tailor your answers to show you’re the perfect fit!
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you’ve worked on relevant projects, we’d love to see them! This is your chance to demonstrate your experience in digital technologies and project management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at Edinburgh Woollen Mill.
We think you need these skills to ace Ecommerce Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Operations Manager role. Highlight your experience with digital technologies and project management, and don’t forget to sprinkle in some of that fashion enthusiasm!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific projects or experiences that align with the job description and show us your passion for ecommerce.
Showcase Your Analytical Skills: Since we’re all about data-driven decisions, make sure to highlight your analytical skills in your application. Share examples of how you've used data to improve ecommerce platforms or drive growth in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Edinburgh woollen mill
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms and digital technologies. Familiarise yourself with SaaS platforms like PIM and CRM, as well as any relevant tools like GA4 or GTM. Being able to speak confidently about these will show that you're the right fit for the role.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully coordinated teams and delivered results. Highlight your ability to manage multiple tasks and keep everything on track. This will demonstrate your organisational skills and your readiness to take on the responsibilities of the Ecommerce Operations Manager.
✨Understand the Brand
Do your homework on Edinburgh Woollen Mill and its heritage. Understand their brand values and how they operate in the fashion retail space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Be Ready to Discuss UX and CRO
Since the role involves identifying areas for website improvement, be prepared to discuss user experience (UX) and conversion rate optimisation (CRO) techniques. Bring examples of how you've improved these aspects in previous roles, and be ready to suggest ideas for the company's ecommerce platforms.
