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For Companies At a Glance
- Tasks: Manage ecommerce platforms and oversee exciting digital projects.
- Company: Join Edinburgh Woollen Mill, a leading UK fashion retailer with a rich heritage.
- Benefits: Enjoy excellent career prospects in a dynamic, forward-thinking team.
- Why this job: Be part of a growing digital team and make a real impact in fashion.
- Qualifications: Experience in digital technologies and project management is essential.
- Other info: Ideal for those passionate about digital and fashion in an omni-channel environment.
The predicted salary is between 43200 - 72000 £ per year.
Here at Edinburgh Woollen Mill we are looking for an Ecommerce Operations Manager to join our Digital team at our Head Office in Carlisle. We’re one of the largest fashion retailers in the UK and as part of our ongoing expansion throughout digital channels, we’re on the lookout for somebody who can oversee the smooth running of our ecommerce platforms and help to deliver continued growth in a key area of the business.
Reporting to the Head of Digital, you’ll have the opportunity to be involved in some exciting projects, for a brand steeped in heritage, across an omni-channel environment. If you’d like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects then read on…
What you’ll be doing:
- Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
- Ensuring the efficient and effective running of the ecommerce platforms.
- Oversee web development plans, both ad-hoc and in-line with the wider digital strategy.
- Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time.
- Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.
- Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company’s plans.
- Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
- Produce and present digital trading and performance reports.
- Provide technical assistance, when required, to our stores, regarding the online ordering system.
We need you to have:
- Experience in digital technologies, ideally with an ecommerce focus.
- Knowledge of SaaS platforms, such as PIM, CRM and ESP.
- Project management experience, with a willingness to multi-task and get things done.
- Strong analytical, organisational and problem-solving skills.
- An ability to make the technical easy to understand.
- Enthusiasm for the worlds of digital, and fashion.
It would be great if you had:
- Experience in an omni-channel environment, even better if it is fashion-based.
- Knowledge of GA4, GTM, GSC.
Please apply today if interested!
Ecommerce Operations Manager employer: Edinburgh woollen mill
Contact Detail:
Edinburgh woollen mill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in ecommerce and digital technologies. Understanding the current landscape will help you speak confidently about how you can contribute to the growth of Edinburgh Woollen Mill's online presence.
✨Tip Number 2
Highlight your project management skills by preparing examples of successful projects you've led in the past. Be ready to discuss how you coordinated teams and managed timelines to deliver results.
✨Tip Number 3
Brush up on your knowledge of SaaS platforms, especially PIM and CRM systems. Being able to discuss how these tools can enhance ecommerce operations will set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your analytical skills by discussing how you've used data to drive decisions in previous roles. Show that you can translate complex technical information into actionable insights for different stakeholders.
We think you need these skills to ace Ecommerce Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ecommerce Operations Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with digital technologies and ecommerce platforms. Be specific about your project management experience and any relevant software integrations you've handled.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions or improve processes in previous roles. This could be through performance reports or UX improvements you've implemented.
Express Your Passion: Make sure to convey your enthusiasm for digital and fashion in your application. Share any personal projects or interests that align with the company's focus, as this can set you apart from other candidates.
How to prepare for a job interview at Edinburgh woollen mill
✨Show Your Ecommerce Expertise
Make sure to highlight your experience with ecommerce platforms and digital technologies. Be prepared to discuss specific projects you've managed and the impact they had on growth.
✨Demonstrate Project Management Skills
Since the role involves coordinating inter-departmental teams, share examples of how you've successfully managed projects in the past. Emphasize your ability to multitask and deliver results on time.
✨Understand the Technical Side
Be ready to explain complex technical concepts in simple terms. This will show that you can bridge the gap between technical and non-technical teams, which is crucial for this position.
✨Prepare for Analytical Questions
Expect questions about your analytical skills and how you've used data to drive decisions. Bring examples of reports you've produced and how they influenced business strategies.
