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For Companies At a Glance
- Tasks: Manage customer orders and provide top-notch service in a dynamic team.
- Company: Join Proquip, a leader in all-weather golf clothing innovation.
- Benefits: Enjoy a company pension, employee discounts, and career growth opportunities.
- Why this job: Be part of an exciting business with excellent career prospects and industry qualifications.
- Qualifications: Strong interpersonal skills, customer service experience, and advanced Excel knowledge.
- Other info: Passion for golf is a plus, but not required!
The predicted salary is between 30000 - 42000 £ per year.
Here at Proquip we have a fantastic opportunity for a Sales Order Processing Assistant to join our Proquip team based at our Head Office in Carlisle. ProQuip has evolved into one of the world’s leading experts in all weather golf clothing. We engineer golf clothing from scratch that outperforms the elements, from compression base layers, showerproof golf sweaters and polo shirts to our celebrated ultra-lightweight rain suits. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months if you wish to do so.
Key Responsibilities & Tasks
- Collate and manage daily order processing
- Deal with all aspects of customer service
- Weekly management reporting – stock and sales reports
- System updates – price list and product updates
- Maintain product barcode database
Key Skills & Experience Requirements
- Excellent interpersonal skills and an ability to work as part of a team
- Customer service experience
- Microsoft Excel knowledge to an advanced level – pivot tables / lookups etc
- The ability to work under pressure to tight deadlines
- The ability to react to change
- Strong organisational skills
- An aptitude for working on different software packages
- An interest / participation in Golf would be an advantage although not a requisite
Interested or need more info? APPLY today and one of our team members will be in touch soon!
Job Types: Full-time, Permanent
Benefits
- Company pension
- Employee discount
- Store discount
Work Location: In person
Customer Service and Order Administrator in Carlisle employer: Edinburgh woollen mill
Contact Detail:
Edinburgh woollen mill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Order Administrator in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Proquip on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order processing. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your Excel skills! If you’ve got experience with pivot tables and lookups, be ready to discuss specific examples of how you've used these in past roles. It’ll show you’re the right fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Proquip team.
We think you need these skills to ace Customer Service and Order Administrator in Carlisle
Some tips for your application 🫡
Show Your Passion for Golf: Even if it's not a must-have, mentioning your interest in golf can really make your application stand out. We love seeing candidates who share our enthusiasm for the sport!
Highlight Your Customer Service Skills: Make sure to showcase any previous customer service experience you have. We want to see how you’ve handled customer interactions and resolved issues in the past.
Excel at Excel: Since advanced Microsoft Excel skills are key for this role, don’t forget to mention your experience with pivot tables and lookups. We’re looking for someone who can hit the ground running!
Keep It Professional Yet Personal: While we want to see your professional side, don’t hesitate to let your personality shine through. A friendly tone can help us get a feel for how you’d fit into our dynamic team!
How to prepare for a job interview at Edinburgh woollen mill
✨Know Your Stuff
Make sure you understand Proquip's products and their unique selling points. Familiarise yourself with the different types of golf clothing they offer, especially the technical aspects that set them apart from competitors. This will show your genuine interest in the role and the company.
✨Show Off Your Excel Skills
Since advanced Microsoft Excel knowledge is a key requirement, be prepared to discuss your experience with pivot tables and lookups. You might even want to bring examples of how you've used these skills in previous roles to streamline processes or improve reporting.
✨Customer Service is Key
Highlight your customer service experience and be ready to share specific examples of how you've handled challenging situations. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Stay Calm Under Pressure
Proquip values the ability to work under tight deadlines, so be prepared to discuss how you manage stress and prioritise tasks. Share strategies you use to stay organised and focused, especially during busy periods, to show that you can thrive in a fast-paced environment.