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- Tasks: Assist with crowd control and customer service at various outdoor events in Edinburgh.
- Company: Join Edinburgh Trams, a key player in supporting major city events.
- Benefits: Enjoy free tram and bus travel, holiday entitlement, and potential pension scheme membership.
- Why this job: Perfect for those who love working outdoors and engaging with the public at exciting events.
- Qualifications: Must be 18 or over; no prior experience required, just enthusiasm!
- Other info: Casual contract with flexible shifts; commit to at least 2 events per year.
Join to apply for the Events Assistant role at Edinburgh Trams
Join to apply for the Events Assistant role at Edinburgh Trams
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This range is provided by Edinburgh Trams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Do you like working with the public? Do you like working outdoors? Fancy helping out with making an event work efficiently?
We have approximately 20 events planned in Edinburgh that Edinburgh Trams support each year. Event work will mainly be working outside in all Scottish weather conditions. The numbers of people attending events are substantial, so you must enjoy working with crowds. Most of the events will be on a weekend or evening and based at major venue throughout the city, for example, Murrayfield Stadium.
Tasks you will be doing are assisting with crowd control, providing gate line support and checking tickets. You will be providing general customer service and directing customers. There may be manual handling tasks, such as moving barriers.
You will be provided with a list of events that are planned and notified of any new events. We expect you to commit to a minimum of 2 events a year, and will be notified 10 days before the event whether support is needed. You will receive an email sent to the pool of Event Assistants, and work will be allocated on a first come, first served basis. You must be a minimum age of 18 or over.
Salary/Hours
- You will be offered a Casual Contract of employment.
- You will usually work a 9 hour duty (8 hours paid/1 hour unpaid break), however, shifts can be up to 12 hours.
- You will be paid £12.60 per hour.
Benefits
- You will accrue Holiday entitlement for the hours worked.
- Free Ridacard, providing free tram and bus travel around the city and surrounding areas.
- You can become a member of our Pension Scheme, if you meet our eligibility criteria
Training
You will be expected to attend a one day training course covering the essential skills and knowledge needed for the role.
How To Apply
If you are interested in applying, please complete the application form on our careers website
Selection Process
- Applicants will be selected based on their supporting statement and CV’s.
- Short interview (20 min) via Microsoft Teams.
Please note, this vacancy will close once we have sufficient applications for the role.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Management and Manufacturing
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Events Assistant employer: Edinburgh Trams
Contact Detail:
Edinburgh Trams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Assistant
✨Tip Number 1
Familiarise yourself with the events happening in Edinburgh, especially those supported by Edinburgh Trams. Knowing the venues and types of events can help you speak confidently about your interest and understanding during the interview.
✨Tip Number 2
Demonstrate your ability to work well under pressure. Since you'll be dealing with large crowds, think of examples from past experiences where you've successfully managed stressful situations or provided excellent customer service.
✨Tip Number 3
Be prepared to discuss your availability for weekend and evening shifts. Showing flexibility and a willingness to commit to at least two events a year will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in event assistance or customer service roles. Even if it's informal, sharing relevant experiences can set you apart and demonstrate your capability to handle the responsibilities of the role.
We think you need these skills to ace Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Events Assistant position. Highlight your enthusiasm for working outdoors and with the public in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any roles involving customer service or event management. Emphasise your ability to work in crowds and handle manual tasks, as these are crucial for this role.
Craft a Strong Supporting Statement: In your supporting statement, express your passion for events and your willingness to work in various weather conditions. Mention your availability for weekends and evenings, and your commitment to attending at least two events a year.
Proofread Before Submission: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for customer-facing roles.
How to prepare for a job interview at Edinburgh Trams
✨Show Your Enthusiasm for Events
Make sure to express your passion for working at events and interacting with the public. Share any previous experiences you have had in similar roles, especially those involving crowd management or customer service.
✨Prepare for Outdoor Conditions
Since the role involves working outdoors in various weather conditions, be ready to discuss how you handle such situations. Mention any relevant experiences where you successfully worked in challenging environments.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team, as events often require collaboration with others. Provide examples of how you've effectively worked with colleagues to achieve a common goal.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific tasks mentioned in the job description, such as crowd control and ticket checking. Be prepared to discuss how you would approach these responsibilities and ensure a smooth event experience.