Controller

Edinburgh Trams is the multi‑award winning operator of the city’s tramway and invites applicants to join our team as an Operational Controller.

About the Role

This shift‑based role requires a roster of early, late, and night shifts across 7 days a week and 365 days a year. You will primarily work in the Operations Control Centre at Gogar Depot but will also be deployed in a Mobile Control vehicle. Your responsibilities include overseeing day‑to‑day control of the Edinburgh Trams network, utilising SCADA and VICOS to deliver a safe, efficient, and reliable service, monitoring and responding to situations that could cause service disruption, and acting as a first responder in emergency situations. On spare duty you may also be required to perform additional tasks, including occasional tram driving, following relevant training.

About You

• Control Room experience is highly desirable but not essential.
• Ability to cope with competing demands when under pressure in a busy and ever‑changing environment.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office packages.
• Full UK driver’s licence (car) held for a minimum of one year, with no more than three penalty points; proof.
• Desire to work safely, be flexible, and deliver customer service excellence.
• Willingness to support large‑scale events such as Rugby and Edinburgh’s Festive events.

How to Apply

Please submit your application on our Careers website. This vacancy will close when we have received a sufficient number of applicants. Previous applicants should not re‑apply within six months of an unsuccessful application. The closing date for applications is 30/11/2025.

Selection Process

If your application passes the initial sift, you will be invited to attend an assessment centre which includes testing and, if successful, an interview. The start date will be confirmed through the selection process. Successful candidates will be subject to pre‑employment screening.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Accounting / Auditing and Finance

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