Member Engagement Officer

Member Engagement Officer

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Edinburgh Social Enterprise Network

At a Glance

  • Tasks: Boost membership and engage with social enterprises through events and outreach.
  • Company: Join a vibrant social enterprise network in Edinburgh making a real difference.
  • Benefits: Flexible working hours, professional development, and a supportive team environment.
  • Other info: Dynamic role with opportunities to shape member experiences and support growth.
  • Why this job: Be part of a mission-driven organisation that empowers social entrepreneurs.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 25000 - 30000 £ per year.

Edinburgh Social Enterprise Network (ESEN) provides a range of networking and support services to a membership in excess of 250 social enterprises and social entrepreneurs in the city, including the provision of an e‑newsletter; a business support programme; regular network meetings and training events; promotion of the sector through various channels and representation of social enterprises to the public and private sector. ESEN is supported by the Scottish Government, City of Edinburgh Council and Business Gateway and is a partner in the Edinburgh Third Sector Interface. It is a small but very active organisation. You can find out more at esen.scot.

Job Purpose

The Member Engagement Officer is responsible for increasing membership of the Network, encouraging member engagement with network activities and identifying and addressing individual member’s support needs through awareness‑raising activities, outreach and signposting. The post holder is required to work with colleagues and partners to design and deliver suitable events and activities reflecting member needs and to develop new member benefits.

You will be required to manage your own workload and liaise with and support the Chief Executive, management committee members, colleagues and other stakeholders as necessary to complete all tasks whilst working in a way that creates a positive and respectful environment for everyone. You must be able to maintain professional standards of confidentiality and discretion in all areas of work and communicate effectively and professionally with all staff, volunteers, members, partners and stakeholders.

Member Engagement Officer employer: Edinburgh Social Enterprise Network

Edinburgh Social Enterprise Network (ESEN) is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to supporting social enterprises in the community. With a focus on employee growth, ESEN offers opportunities for professional development through engaging networking events and training programmes, all while being situated in the heart of Edinburgh, a city known for its rich history and dynamic social landscape. Joining ESEN means becoming part of a passionate team committed to making a meaningful impact in the social sector.

Edinburgh Social Enterprise Network

Contact Details:

Edinburgh Social Enterprise Network Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Member Engagement Officer

Tip Number 1

Network like a pro! Attend events related to social enterprises and engage with people in the industry. This is your chance to make connections that could lead to job opportunities.

Tip Number 2

Show your passion for member engagement! When you get the chance to chat with potential employers, share your ideas on how to boost membership and enhance member experiences. Let them see your enthusiasm!

Tip Number 3

Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your professionalism and appreciation for their time.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Member Engagement Officer role. Check out our tips and tools to make your application stand out.

We think you need these skills to ace Member Engagement Officer

Membership Engagement
Event Planning
Outreach and Signposting
Stakeholder Management
Communication Skills
Confidentiality and Discretion
Workload Management

Some tips for your application 🫡

Show Your Passion for Social Enterprises:When writing your application, let your enthusiasm for social enterprises shine through! We want to see how much you care about making a difference in the community and how you can contribute to our mission at ESEN.

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Member Engagement Officer role. Highlight any relevant experience in member engagement or event management that showcases your ability to connect with people.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Edinburgh Social Enterprise Network

Know Your Audience

Before the interview, take some time to research Edinburgh Social Enterprise Network (ESEN) and its mission. Understanding their values and the specific needs of social enterprises will help you tailor your responses and show that you're genuinely interested in the role.

Showcase Your Engagement Skills

As a Member Engagement Officer, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully engaged members or stakeholders. Highlight any outreach activities you've led or participated in, as this will demonstrate your capability in increasing membership and engagement.

Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations related to member support and event planning. Think about potential challenges you might face in this role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the current member engagement strategies or upcoming events. This not only shows your enthusiasm for the role but also gives you valuable insights into how you can contribute effectively if hired.