At a Glance
- Tasks: Support summer operations at Edinburgh Napier University by assisting with accommodation management.
- Company: Join a vibrant university team in the heart of Edinburgh.
- Benefits: Enjoy rent-free accommodation and a competitive salary during your summer role.
- Other info: Flexible working hours with opportunities for personal growth and teamwork.
- Why this job: Make a difference by creating a welcoming experience for diverse guests this summer.
- Qualifications: Proactive, detail-oriented individuals with strong customer service skills are encouraged to apply.
The predicted salary is between 14600 - 17400 £ per year.
FTC (08/06/2026 to 04/09/2026) Full Time Live-in, rent-free accommodation included.
Are you looking for a rewarding summer role at Edinburgh Napier University? Join our Student Accommodation Conference & Lettings team and help support our busy summer operations. Our city-centre student residences welcome a diverse mix of Language Schools, holidaymakers, Festival and Fringe performers, conference guests, and family groups from across the world. We are recruiting several Vacation Letting Assistants to help ensure the smooth running of our summer letting programme. You will be expected in this role to provide cover at each of the developments open during the summer. Some knowledge of Edinburgh Napier's flat developments would be an advantage. This is a live-in role, and on-site accommodation is provided rent-free for the duration of the contract. A rotating rota will be issued in advance which will include pre-set holiday dates scheduled in advance to meet business needs.
What You Will Do
- Assisting with end-of-lease activities, including removing excess items from flats and supporting cleaning checks.
- Preparing the accommodation for the summer season moving equipment, stores, bedding and materials from storage into flats, and supporting the end-of-season draw-down.
- Liaising with the laundry provider, ensuring timely uplift and delivery of all bed linen, and preparing bedding packs for guest arrivals.
- Welcoming visitors, issuing and retrieving keys, providing essential flat information, and acting as the first point of contact for local queries.
- Collaborating effectively with University teams including Security, Conference & Lettings, Maintenance, and Finance.
- Supporting contractors with pre-planned maintenance work and ensuring activities are scheduled around cleaning and guest arrivals.
- Carrying out cleaning and bed‑making tasks as required to meet operational needs.
What Are We Looking For
- We're seeking proactive individuals who can help create a welcoming and well‑organised summer accommodation experience.
- You Will Need To:
- Be flexible – weekend work is essential and rotas will be provided in advance, including pre-scheduled holiday dates.
- Enjoy interacting and communicating with people from a variety of backgrounds.
- Be comfortable working independently as well as part of a team.
- Be prepared for physically demanding work during set-up and draw-down phases.
- Have strong attention to detail and excellent customer service skills (e.g., reception or front‑facing experience).
Additional Information
- Salary: £24,479 calculated pro rata
- Interviews Week commencing 23rd March at our Bainfield site
- The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
- We will be speaking to potential candidates on a rolling basis, so early applications are encouraged as the role may be closed at an earlier date.
- The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status.
- We are a flexible Employer.
Vacation Letting Assistants employer: Edinburgh Napier University
Edinburgh Napier University offers a unique opportunity for Vacation Letting Assistants to work in a vibrant and diverse environment during the summer months. With rent-free accommodation provided, employees can enjoy a supportive work culture that values flexibility and teamwork, while also gaining valuable experience in customer service and operations. The university is committed to fostering employee growth and inclusivity, making it an excellent employer for those seeking meaningful and rewarding summer employment.
Contact Details:
Edinburgh Napier University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vacation Letting Assistants
✨Tip Number 1
Get to know the Edinburgh Napier University vibe! Familiarise yourself with their student accommodation and the local area. This will help you stand out during interviews, showing that you're genuinely interested in the role and the community.
✨Tip Number 2
Network like a pro! Reach out to current or former Vacation Letting Assistants on LinkedIn or social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've handled tricky situations or provided excellent service in the past. This role is all about making guests feel welcome, so let your personality shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Don’t wait too long; early applications are encouraged!
We think you need these skills to ace Vacation Letting Assistants
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what makes you excited about this role.
Tailor Your Application:Make sure to tailor your application to the Vacation Letting Assistant role. Highlight any relevant experience you have, especially in customer service or working with diverse groups. We love seeing how your background fits with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the good stuff!
Apply Early!:Don’t wait until the last minute to apply! We’re reviewing applications on a rolling basis, so the sooner you submit yours through our website, the better your chances. Get your application in and show us why you’d be a great fit!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Stuff About Edinburgh Napier
Familiarise yourself with the university's flat developments and the types of guests you'll be interacting with. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s dealing with queries or resolving issues, demonstrating your ability to create a welcoming environment is key for this role.
✨Be Ready for Physical Tasks
Since the job involves physically demanding work, be prepared to discuss your experience with similar tasks. Highlight any relevant roles where you had to lift, move, or set up equipment, as this will show you're ready for the challenges ahead.
✨Flexibility is Key
Emphasise your willingness to work weekends and adapt to a rotating rota. Being flexible is crucial for this position, so share any previous experiences where you successfully managed changing schedules or unexpected demands.
