Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support academic activities and provide excellent service to students and staff.
- Company: Edinburgh Napier University, ranked #1 for student satisfaction in Edinburgh.
- Benefits: 41 days annual leave, generous pension, flexible working, and professional development opportunities.
- Why this job: Make a positive impact in a dynamic environment while developing your skills.
- Qualifications: Higher Grade qualification, prior admin experience, and strong IT skills.
- Other info: Join a supportive team with varied roles and excellent career growth potential.
The predicted salary is between 26093 - 28031 £ per year.
Edinburgh Napier University is a leading modern university in Scotland, ranked #1 for overall student satisfaction in Edinburgh for six consecutive years (NSS 2020-2025). At its heart sits our university School Support Service. Our purpose is to operate as a cohesive team that is focused on delivering excellent, consistent, effective and resilient support services that are transparent, responsive and accountable to the academic communities we serve.
Currently, we have a number of opportunities for a School Support Administrator to join our team and work closely with relevant staff (academic and non-academic) to ensure School activities and priorities are supported coherently and to the highest standards, in line with our University Strategy.
As a School Support Administrator (SSA), you will be in an excellent position to use your strong communication and interpersonal skills to provide a first line of contact both internally and externally for your assigned School. Your tactful and courteous manner, sound knowledge of University processes and ability to multi-task will serve you well as you provide professional proactive support and advice to students and academics, dealing with a wide range of enquiries and ensuring School academic priorities are maintained.
On this team, we pride ourselves as being organised, proactive and invested in all of the activities we are involved in. This allows us to provide comprehensive support to our academic colleagues for activities such as academic quality and external accreditation, business development, financial budgeting and control, database administration (including academic & student records) and executive/leadership support.
We anticipate that you will also have good numeracy skills (so that you can support financial activities such as processing purchase orders and monitoring budget spend) as well as a flexible and systematic approach, so that you can support the school in the achievement of key performance indicators, and help with the enhancement and development of processes.
If you have experience in these areas demonstrable from previous administrative posts, then this is a versatile and interesting role that will capitalise on all of your existing skills. No two days are the same, and the positive difference you will make to all of your stakeholders and the University as a whole is highly rewarding.
We have positions available for different teams, so please review the additional information document and let us know which team you would prefer to be considered for in your application supporting statement.
What we will need from you:
- Higher Grade qualification (or equivalent experience)
- Prior administrative experience (in further or higher education desirable)
- Good IT skills including experience of Microsoft Office packages
- Excellent customer service and communication skills
- Ability to build relationships with colleagues and academic staff
- Strong organizational and multitasking abilities, attention to detail and willingness to learn
Benefits:
- 41 days paid annual leave per year
- Employer pension contribution of 17.6%
- Flexible/hybrid working
- Professional development prospects
- Discounted access to onsite sports facilities
- A wide range of staff discounts
Salary: Starting salary - £26,093 - £28,031 per annum (depending on experience, subject to annual pay increases until scale maximum of £31,236, as well as cost of living increases)
Contract: Permanent, Full Time – 35 hrs/wk, hybrid working with 2-3 days on campus.
School Support Administrators employer: Edinburgh Napier University
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Support Administrators
✨Tip Number 1
Get to know the university's culture and values. When you’re chatting with potential employers, show them you understand what makes Edinburgh Napier tick. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former School Support Administrators on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and maybe even a foot in the door!
✨Tip Number 3
Prepare for your interview by practising common questions related to administrative roles. Think about how your skills match the job description and be ready to share specific examples of your past experiences that highlight your organisational and multitasking abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Edinburgh Napier University.
We think you need these skills to ace School Support Administrators
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong communication and organisational skills in your application. We want to see how you can bring your previous experience to the table and support our academic community effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your supporting statement to the specific team you’re interested in. Let us know why you’d be a great fit for that particular area.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role you’re excited about. We can’t wait to hear from you!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Stuff
Before the interview, make sure you’re familiar with Edinburgh Napier University’s values and the specific role of a School Support Administrator. Brush up on your knowledge of university processes and think about how your previous experience aligns with their needs.
✨Show Off Your Communication Skills
As this role requires strong communication, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled enquiries or built relationships in past roles to demonstrate your interpersonal skills.
✨Be Organised and Proactive
During the interview, highlight your organisational skills and ability to multitask. Share specific instances where you’ve managed multiple priorities effectively, as this will show that you can thrive in a dynamic environment like theirs.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics or specific challenges the School Support Service faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.