At a Glance
- Tasks: Lead IT service delivery and enhance user experience for our new University website.
- Company: Edinburgh Napier University, a forward-thinking institution focused on innovation.
- Benefits: 41 days annual leave, generous pension, and flexible working hours.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Shape the digital future of education while improving systems and services.
- Qualifications: Technical expertise in enterprise systems and strong stakeholder engagement skills.
The predicted salary is between 45000 - 55000 € per year.
Edinburgh Napier University is seeking an IT Service Delivery Lead for our Corporate Systems team. This permanent, full-time role involves supporting the delivery of a new University website while driving service improvement across various systems. You will shape service design with stakeholders and ensure a user-focused digital environment.
Ideal candidates will possess a mix of technical understanding and strong stakeholder engagement skills, with experience in enterprise systems.
Benefits include 41 days annual leave, a generous pension scheme, and flexible working opportunities.
IT Service Delivery Lead: Flexible Hours & Systems employer: Edinburgh Napier University
Edinburgh Napier University is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 41 days of annual leave and a robust pension scheme, alongside flexible working opportunities, we empower our staff to thrive both personally and professionally while contributing to meaningful projects like the new University website.
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Delivery Lead: Flexible Hours & Systems
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Edinburgh Napier University on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the university's recent projects, especially around their new website. We want to show that we’re not just interested in the role but also passionate about their mission.
✨Tip Number 3
Practice your STAR technique for answering competency questions. We need to highlight our experience with enterprise systems and stakeholder engagement clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace IT Service Delivery Lead: Flexible Hours & Systems
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with enterprise systems and service delivery. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to improving our digital environment. Keep it engaging and personal – we love to see your personality!
Showcase Stakeholder Engagement Skills:Since this role involves working closely with stakeholders, make sure to highlight any relevant experiences where you've successfully engaged with different teams or individuals. We’re looking for those strong communication skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Tech
Make sure you brush up on your technical knowledge related to enterprise systems. Be ready to discuss specific technologies you've worked with and how they can be applied to improve service delivery at the university.
✨Engage Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about how you can demonstrate your ability to shape service design by understanding their needs and ensuring a user-focused approach.
✨Showcase Your Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles and how you overcame them. Highlight your ability to drive service improvement and adapt to changing requirements, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the university's current systems and future plans for the new website. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
