Website and CRM Administrator in Glasgow, North East

Website and CRM Administrator in Glasgow, North East

Glasgow +1 Full-Time 26093 - 31236 € / year (est.) No home office possible
Edinburgh Napier University

At a Glance

  • Tasks: Manage and improve the University’s external website, ensuring it’s user-friendly and compliant.
  • Company: Join Edinburgh Napier University, Scotland's #1 Modern University, and kickstart your digital career.
  • Benefits: Enjoy 41 days annual leave, a generous pension scheme, and flexible working arrangements.
  • Other info: Access ongoing professional development opportunities in a supportive and dynamic environment.
  • Why this job: Be part of a pivotal digital journey and make a real impact on student recruitment and brand reputation.
  • Qualifications: Experience with Content Management Systems and a customer-focused approach are essential.

The predicted salary is between 26093 - 31236 € per year.

An exciting opportunity has arisen for a Web Administrator to join the Marketing team at Edinburgh Napier University at a pivotal moment in the University’s digital journey.

The role holder will be key to the successful build, testing and launch of the University’s new external website, playing a central role in maintaining, governing and continuously improving the site once it is live. As the University’s primary digital shop window for prospective students, staff and external stakeholders, the website is critical to student recruitment, brand reputation and compliance.

As the Web Administrator, you will be responsible for the essential day-to-day maintenance, administration and governance of the University’s external website, supporting both the delivery of the new website and the ongoing management of the live service, during the transition to a new Content Management System (CMS) and beyond.

You will work closely with colleagues across Marketing, external suppliers and stakeholders across the University to ensure content is accurate, accessible, on-brand and compliant. The role plays a vital part in mitigating legal, regulatory and reputational risk through adherence to accessibility legislation, data protection and information governance standards.

  • Supporting the build, testing and launch of the new University website, including content migration, quality assurance and user acceptance testing
  • Providing ongoing maintenance and administration of the live website once launched
  • Managing the website helpdesk, job logs and content requests, fixing issues and providing advice to a network of content editors
  • Publishing, reviewing and quality-checking content within the CMS
  • Carrying out accessibility, brand and compliance checks, including high-risk content such as course information
  • Supporting CMS governance, guidance and training for content editors
  • Contributing to continuous improvement of website processes, standards and user experience

Experience of maintaining website content using a Content Management System.

Experience of using Microsoft Office applications.

A customer-focused approach and commitment to delivering high-quality digital services.

Experience of working within a large or complex organisation, or supporting digital platforms in a regulated environment, would be advantageous.

41 days annual leave (including public holidays).

Generous pension scheme (17.6% employer contribution).

Flexible working arrangements.

Access to ongoing professional development opportunities.

Salary: £26,093 - £31,236 per annum (depending on experience).

Contract: Permanent, Full Time 35 hrs/week.

The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. The University holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. We are a flexible Employer.

Locations

GlasgowNorth East

Website and CRM Administrator in Glasgow, North East employer: Edinburgh Napier University

Edinburgh Napier University is an exceptional employer, offering a vibrant work culture that prioritises professional development and employee well-being. With 41 days of annual leave, a generous pension scheme, and flexible working arrangements, the University fosters a supportive environment for its staff. As the #1 Modern University in Scotland, employees have the unique opportunity to contribute to impactful digital initiatives while being part of a diverse and inclusive community.

Edinburgh Napier University

Contact Detail:

Edinburgh Napier University Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Website and CRM Administrator in Glasgow, North East

Tip Number 1

Network like a pro! Reach out to current employees at Edinburgh Napier University on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.

Tip Number 2

Show off your skills! Prepare a portfolio or examples of your previous work with websites and CMS. This will help us see your experience in action and how you can contribute to the team.

Tip Number 3

Be ready for the interview! Research the university's digital journey and think about how you can support their goals. We want to hear your ideas on improving their website and user experience.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Edinburgh Napier University.

We think you need these skills to ace Website and CRM Administrator in Glasgow, North East

Content Management System (CMS) experience
Website maintenance and administration
Quality assurance
User acceptance testing
Accessibility compliance
Data protection and information governance
Customer-focused approach

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Web Administrator role. Highlight your experience with Content Management Systems and any relevant digital projects you've worked on. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our digital journey at Edinburgh Napier University. Keep it engaging and personal!

Showcase Your Attention to Detail:As a Web Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Edinburgh Napier University

Know Your CMS Inside Out

Make sure you’re familiar with the Content Management System (CMS) mentioned in the job description. Brush up on your skills and be ready to discuss how you've used similar systems in the past. This will show that you’re not just a good fit for the role, but that you can hit the ground running.

Showcase Your Attention to Detail

Since the role involves quality-checking content and ensuring compliance, prepare examples that highlight your attention to detail. Bring up specific instances where you’ve caught errors or improved processes, as this will demonstrate your commitment to high-quality digital services.

Understand the University’s Digital Journey

Do your homework on Edinburgh Napier University’s current digital initiatives. Familiarise yourself with their website and any recent changes. Being able to discuss their digital strategy will show your genuine interest in the role and the institution.

Prepare Questions About Collaboration

The job involves working closely with various teams and stakeholders. Think of questions that reflect your understanding of collaboration and communication. Ask about how the Marketing team interacts with other departments, which will show that you value teamwork and are eager to contribute.