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- Tasks: Manage and improve the University’s external website, ensuring it’s user-friendly and compliant.
- Company: Join Edinburgh Napier University, Scotland's #1 Modern University, and kickstart your digital career.
- Benefits: Enjoy 41 days annual leave, a generous pension scheme, and flexible working arrangements.
- Other info: Access ongoing professional development and thrive in a supportive, diverse environment.
- Why this job: Be part of a pivotal digital journey that impacts student recruitment and brand reputation.
- Qualifications: Experience with Content Management Systems and a customer-focused approach are essential.
The predicted salary is between 26093 - 31236 £ per year.
An exciting opportunity has arisen for a Web Administrator to join the Marketing team at Edinburgh Napier University at a pivotal moment in the University’s digital journey.
The role holder will be key to the successful build, testing and launch of the University’s new external website, playing a central role in maintaining, governing and continuously improving the site once it is live. As the University’s primary digital shop window for prospective students, staff and external stakeholders, the website is critical to student recruitment, brand reputation and compliance.
As the Web Administrator, you will be responsible for the essential day-to-day maintenance, administration and governance of the University’s external website, supporting both the delivery of the new website and the ongoing management of the live service, during the transition to a new Content Management System (CMS) and beyond.
You will work closely with colleagues across Marketing, external suppliers and stakeholders across the University to ensure content is accurate, accessible, on-brand and compliant. The role plays a vital part in mitigating legal, regulatory and reputational risk through adherence to accessibility legislation, data protection and information governance standards.
- Supporting the build, testing and launch of the new University website, including content migration, quality assurance and user acceptance testing
- Providing ongoing maintenance and administration of the live website once launched
- Managing the website helpdesk, job logs and content requests, fixing issues and providing advice to a network of content editors
- Publishing, reviewing and quality-checking content within the CMS
- Carrying out accessibility, brand and compliance checks, including high-risk content such as course information
- Supporting CMS governance, guidance and training for content editors
- Contributing to continuous improvement of website processes, standards and user experience
Experience of maintaining website content using a Content Management System.
Experience of using Microsoft Office applications.
A customer-focused approach and commitment to delivering high-quality digital services.
Experience of working within a large or complex organisation, or supporting digital platforms in a regulated environment, would be advantageous.
41 days annual leave (including public holidays).
Generous pension scheme (17.6% employer contribution).
Flexible working arrangements.
Access to ongoing professional development opportunities.
Salary: £26,093 - £31,236 per annum (depending on experience).
Contract: Permanent, Full Time 35 hrs/week.
The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. The University holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. We are a flexible Employer.
Website and CRM Administrator in Edinburgh employer: Edinburgh Napier University
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website and CRM Administrator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at Edinburgh Napier University on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a personal website showcasing your web admin projects. This is your chance to demonstrate your experience with CMS and how you’ve tackled similar challenges before.
✨Tip Number 3
Ace the interview! Research common questions for web admin roles and practice your answers. We want to see your passion for digital services and how you can contribute to the university's mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Website and CRM Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Web Administrator role. Highlight your experience with Content Management Systems and any relevant digital projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our digital journey at Edinburgh Napier University. Keep it engaging and personal!
Showcase Your Attention to Detail: As a Web Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your CMS Inside Out
Make sure you’re familiar with the Content Management System (CMS) mentioned in the job description. Brush up on your skills and be ready to discuss your experience with similar systems. This will show that you’re not just a good fit for the role, but that you can hit the ground running.
✨Showcase Your Attention to Detail
As a Web Administrator, attention to detail is crucial. Prepare examples of how you've ensured content accuracy and compliance in previous roles. Bring up any experiences where you’ve had to conduct quality checks or manage content requests, as this will highlight your ability to maintain high standards.
✨Understand the University’s Digital Goals
Do your homework on Edinburgh Napier University and its digital journey. Familiarise yourself with their current website and think about what improvements you would suggest. This shows your genuine interest in the role and your proactive approach to contributing to their mission.
✨Prepare for Team Collaboration Questions
You’ll be working closely with various teams, so be ready to discuss your collaborative experiences. Think of specific instances where you’ve worked with marketing teams or external stakeholders to achieve a common goal. This will demonstrate your ability to communicate effectively and work well in a team environment.