Web Administrator, Full time, Permanent in Edinburgh

Start your digital career with Edinburgh Napier University. An exciting opportunity has arisen for a Web Administrator to join the Marketing team at Edinburgh Napier University at a pivotal moment in the University’s digital journey. The role holder will be key to the successful build, testing and launch of the University’s new external website, playing a central role in maintaining, governing and continuously improving the site once it is live. As the University’s primary digital shop window for prospective students, staff and external stakeholders, the website is critical to student recruitment, brand reputation and compliance.

About Us: As the #1 Modern University in Scotland (World University Rankings 2025), Edinburgh Napier University strives to deliver the best teaching, to the widest range of students who can benefit from it, in ways that are appropriate to the needs of students and employers. Our Marketing and External Relations department is responsible for building our reputation, promoting our academic excellence, sharing our student experience, highlighting our research and innovation, driving our fundraising ambition and ensuring we engage with our alumni.

The Opportunity: As the Web Administrator, you will be responsible for the essential day‑to‑day maintenance, administration and governance of the University’s external website, supporting both the delivery of the new website and the ongoing management of the live service, during the transition to a new Content Management System (CMS) and beyond. You will work closely with colleagues across Marketing, external suppliers and stakeholders across the University to ensure content is accurate, accessible, on‑brand and compliant. The role plays a vital part in mitigating legal, regulatory and reputational risk through adherence to accessibility legislation, data protection and information governance standards.

Key responsibilities include:

• Supporting the build, testing and launch of the new University website, including content migration, quality assurance and user acceptance testing
• Providing ongoing maintenance and administration of the live website once launched
• Managing the website helpdesk, job logs and content requests, fixing issues and providing advice to a network of content editors
• Publishing, reviewing and quality‑checking content within the CMS
• Carrying out accessibility, brand and compliance checks, including high‑risk content such as course information
• Supporting CMS governance, guidance and training for content editors
• Contributing to continuous improvement of website processes, standards and user experience

Who We Are Looking For: In addition to a detail‑focused, well‑organised individual with excellent communication skills and a strong commitment to high service standards, applicants must demonstrate:

• Experience of maintaining website content using a Content Management System
• Experience of working collaboratively to meet agreed objectives and deadlines
• Experience of using Microsoft Office applications
• An understanding of SEO and GEO principles
• A customer‑focused approach and commitment to delivering high‑quality digital services
• Experience of working within a large or complex organisation, or supporting digital platforms in a regulated environment, would be advantageous.

Benefits We Offer: 41 days annual leave (including public holidays), Flexible working arrangements, Access to ongoing professional development opportunities. Our benefits can be viewed here.

Salary: £26,093 - £31,236 per annum (depending on experience)

Contract: Permanent, Full Time – 35 hrs/week

The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK. The University holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. We are a flexible Employer.