Student Housing Support Specialist in Edinburgh

Student Housing Support Specialist in Edinburgh

Edinburgh Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide front-line advice and support for student accommodations.
  • Company: Prominent UK university with a focus on student well-being.
  • Benefits: Supportive work environment and opportunities for personal development.
  • Why this job: Make a difference in student living experiences while gaining valuable skills.
  • Qualifications: Extensive customer service experience and knowledge of housing legislation.
  • Other info: Join a dynamic team dedicated to enhancing student life.

The predicted salary is between 30000 - 42000 Β£ per year.

A prominent UK university is seeking an Accommodation Assistant to join its Property & Facilities team in Edinburgh. The role involves providing front-line advice to students and assisting in the management of student accommodations.

Candidates should have extensive customer service experience and knowledge of housing legislation. The position offers a supportive work environment and various development opportunities, aimed at enhancing student living experiences.

Student Housing Support Specialist in Edinburgh employer: Edinburgh Napier University

Join a leading UK university in Edinburgh as a Student Housing Support Specialist, where you will thrive in a supportive work environment dedicated to enhancing student living experiences. With a strong focus on employee development and a culture that values customer service excellence, this role offers the chance to make a meaningful impact while enjoying various growth opportunities within the Property & Facilities team.
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Contact Detail:

Edinburgh Napier University Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Student Housing Support Specialist in Edinburgh

✨Tip Number 1

Get to know the university's accommodation policies inside out. This will not only help you answer questions confidently but also show your genuine interest in the role when you chat with potential employers.

✨Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face as a Student Housing Support Specialist. This will prepare you for those tricky questions during interviews and demonstrate your problem-solving abilities.

✨Tip Number 3

Network with current or former employees of the university. They can provide insider tips on what the hiring team is looking for and might even give you a heads-up about upcoming opportunities!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job in student housing support.

We think you need these skills to ace Student Housing Support Specialist in Edinburgh

Customer Service Experience
Knowledge of Housing Legislation
Front-line Advice
Communication Skills
Problem-Solving Skills
Teamwork
Organisational Skills
Interpersonal Skills
Adaptability
Conflict Resolution

Some tips for your application 🫑

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, especially in a housing or accommodation context.

Know Your Stuff About Housing Legislation: Brush up on your knowledge of housing legislation before applying. We’re looking for candidates who can demonstrate an understanding of the legal aspects of student accommodations, so don’t shy away from mentioning any relevant experience.

Tailor Your Application: Take the time to tailor your application to the role. We love seeing candidates who have put thought into their submissions, so make sure to align your skills and experiences with what we’re looking for in the Accommodation Assistant position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Property & Facilities team.

How to prepare for a job interview at Edinburgh Napier University

✨Know Your Stuff

Make sure you brush up on housing legislation and student accommodation policies. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges students face.

✨Customer Service is Key

Since this role involves front-line advice, prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer.

✨Show Your Passion for Student Living

Demonstrate your enthusiasm for enhancing student living experiences. Share any ideas you have for improving accommodation services or how you would support students in their housing journey.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, development opportunities, or how the university measures success in this role. It shows you're engaged and genuinely interested.

Student Housing Support Specialist in Edinburgh
Edinburgh Napier University
Location: Edinburgh
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