At a Glance
- Tasks: Lead IT and AV services across campus, ensuring modern and reliable learning environments.
- Company: Join a forward-thinking university committed to innovation and excellence.
- Benefits: Competitive salary, 41 days leave, generous pension, and extensive development opportunities.
- Other info: Dynamic role with opportunities for growth and collaboration across diverse teams.
- Why this job: Make a real impact on digital learning while developing your leadership skills.
- Qualifications: Experience in IT/AV support, strong leadership, and excellent communication skills.
The predicted salary is between 31236 - 37694 £ per year.
Information Services underpins all aspects of University operations, enabling delivery of our ambitions across Learning & Teaching, Research & Innovation, and Internationalisation. To achieve this, we stay ahead of sector and technology trends, listen to user needs, and develop core, interoperable capabilities that can be reused across the University. We ensure these services are delivered expertly, aligned to business priorities and represent best value for money.
We are now looking for a Senior Campus IT & AV Technician to join our team - someone who is passionate about technology, thrives in a fast-paced environment, and is ready to step into a leadership role that makes a real impact across our campuses.
The Role
You will lead the delivery of IT and AV services across campus, ensuring teaching, learning and meeting spaces are modern, reliable and fit for purpose. In addition, you will be supporting in-person, a wide variety of our IT client devices including laptops, desktops and mobile devices. This is a hands-on role supporting physical learning environments, with regular rotation between sites, giving you the opportunity to work across a diverse range of environments while building strong relationships with colleagues and users.
Alongside leading service delivery, you'll support and develop a team of technicians, manage workloads, and take ownership of key technologies or service areas. You'll work collaboratively across Information Services to drive projects and continuous improvement, maintain accurate asset and service records, and ensure all incidents and requests are resolved within agreed service levels. You'll also deputise for the Campus IT & AV Manager as required.
What We're Looking For
You'll bring a strong mix of technical expertise, leadership and management capability and a customer-focused mindset, alongside:
- Experience supporting IT and AV technologies in complex environments
- A proactive approach to service improvement and problem-solving
- Confidence in leading, supporting and developing others
- Strong communication skills and the ability to work collaboratively across teams
- Experience working with service management and/or asset management systems
- A genuine interest in improving digital and physical learning environments
- An ITIL Foundation qualification or equivalent practical experience
- Line management and overseeing of day to day work
Our Excellent Benefits Package:
At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:
- Salary: Grade 4, £31,236 - £37,694 per annum
- Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave
- Generous employer pension contributions
- A wide range of learning and development opportunities
- Opportunity to join our staff inclusion and support networks
- Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work
- Access to our Employee Assistance Programme
Additional information:
Applications encouraged by 14th of June 2026. Interviews: Week of 22nd of June. On this occasion, the University will not consider applicants requiring sponsorship or visa support for this role. International applicants will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Senior Campus IT & AV Technician in Edinburgh employer: Edinburgh Napier University
At Edinburgh Napier University, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Campus IT & AV Technician, you will not only lead the delivery of cutting-edge IT and AV services but also enjoy a generous benefits package, including extensive annual leave, professional development opportunities, and a supportive environment that values your contributions. Join us in making a meaningful impact across our campuses while advancing your career in a dynamic educational setting.
Contact Details:
Edinburgh Napier University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Campus IT & AV Technician in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT and AV services. Think about your past experiences and how they align with the role. We want you to shine!
✨Tip Number 3
Show your passion for technology during the interview. Share examples of how you've improved digital learning environments or solved complex problems. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Senior Campus IT & AV Technician in Edinburgh
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let your enthusiasm for IT and AV shine through! We want to see how your love for technology can make a real impact in our learning environments.
Tailor Your Experience:Make sure to highlight your relevant experience in supporting IT and AV technologies. We’re looking for someone who thrives in complex environments, so share specific examples that showcase your skills!
Demonstrate Leadership Skills:Since this role involves leading a team, don’t forget to mention any leadership or management experience you have. We want to know how you’ve supported and developed others in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Tech Inside Out
Make sure you’re well-versed in the IT and AV technologies mentioned in the job description. Brush up on your knowledge of supporting client devices like laptops and desktops, as well as any specific systems they use. Being able to discuss these confidently will show your passion for technology and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past. Think about times when you’ve supported or developed others, and be ready to discuss your approach to managing workloads. This will demonstrate your capability to step into a leadership role and make an impact across campuses.
✨Emphasise Your Problem-Solving Mindset
Be ready to talk about specific challenges you've faced in previous roles and how you approached solving them. Highlight your proactive approach to service improvement and how you’ve implemented changes that benefited users. This aligns perfectly with their focus on continuous improvement.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you’ve collaborated with different teams in the past, as this will show your ability to work well across departments and build strong relationships.
