At a Glance
- Tasks: Lead IT service delivery and enhance user experience for our new University website.
- Company: Edinburgh Napier University, a forward-thinking institution focused on innovation.
- Benefits: 41 days annual leave, generous pension scheme, and flexible working hours.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Shape the future of digital services while making a real impact in education.
- Qualifications: Technical expertise in enterprise systems and strong stakeholder engagement skills.
The predicted salary is between 45000 - 55000 € per year.
Edinburgh Napier University is seeking an IT Service Delivery Lead for our Corporate Systems team. This permanent, full-time role involves supporting the delivery of a new University website while driving service improvement across various systems. You will shape service design with stakeholders and ensure a user-focused digital environment.
Ideal candidates will possess a mix of technical understanding and strong stakeholder engagement skills, with experience in enterprise systems.
Benefits include 41 days annual leave, a generous pension scheme, and flexible working opportunities.
IT Service Delivery Lead: Flexible Hours & Systems in Edinburgh employer: Edinburgh Napier University
Edinburgh Napier University is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 41 days of annual leave and a robust pension scheme, alongside flexible working opportunities, we foster an environment where innovation thrives and every team member can contribute to meaningful projects that enhance the university's digital landscape.
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Delivery Lead: Flexible Hours & Systems in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Edinburgh Napier University on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with service delivery and stakeholder engagement. We want to see how you’ve made an impact in previous roles.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you, focusing on those tricky questions about service improvement and user-focused design. We need to nail that confidence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Service Delivery Lead: Flexible Hours & Systems in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Service Delivery Lead role. Highlight your technical understanding and stakeholder engagement skills, as these are key for us at Edinburgh Napier University.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting service improvement and how you can contribute to shaping a user-focused digital environment. We love seeing genuine enthusiasm!
Showcase Relevant Experience:When detailing your experience, focus on your work with enterprise systems and any projects that involved service design. We want to see how you've driven improvements in past roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with flexible hours and great benefits!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to enterprise systems. Be ready to discuss specific technologies you've worked with and how they can be applied to improve service delivery at the university.
✨Engage Stakeholders Like a Pro
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about how you can demonstrate your ability to shape service design by understanding their needs and translating them into actionable plans.
✨Showcase Your User-Focused Mindset
Since this role involves creating a user-focused digital environment, come prepared with ideas on how to enhance user experience. Share any previous experiences where you’ve implemented user feedback to drive improvements.
✨Flexibility is Key
Highlight your adaptability and willingness to work flexible hours. Discuss how you manage your time effectively and ensure that service delivery remains uninterrupted, even when working outside traditional hours.
