At a Glance
- Tasks: Support international students with immigration advice and compliance processes.
- Company: Join Edinburgh Napier University, a diverse and inclusive workplace.
- Benefits: 41 days annual leave, generous pension contributions, and learning opportunities.
- Other info: Flexible working environment with excellent career development prospects.
- Why this job: Make a real difference in the lives of international students while enhancing your skills.
- Qualifications: Strong organisational, teamwork, and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an International Support Officer to join our Visa & International Support team within the International Operations and Student Recruitment service. The team supports our applicants, students, graduates and their dependants with high‐quality immigration advice, in accordance with the Office of the Immigration Services Commissioner (OISC). We are responsible for ensuring compliance with the immigration rules within which the University operates, helping ensure that sponsored students understand and follow the requirements that apply to them. The team also co‐ordinates induction events for international/EU students, liaises with other University departments on other student‐facing events.
The Opportunity: In this role, you will play a pivotal part in supporting processes relating to international student compliance and ensuring the University meets its obligations under the Student Visa route. Working collaboratively with Academic Schools and professional services, you will help maintain robust systems, provide clear guidance to staff and students, and contribute to a positive experience for our international community.
You will have the opportunity to build strong relationships across the University, support Visa & International Support initiatives, contribute to enhancements in systems and processes, and play a key role in maintaining effective audit trails to support successful UKVI compliance outcomes.
What we’ll need from you: You’ll bring:
- Strong organisational skills, with the ability to plan and prioritise your own workload.
- Effective teamwork skills, working collaboratively to meet tight deadlines.
- Excellent attention to detail, ensuring accuracy across all tasks.
- Strong written and verbal communication skills.
- The ability to build effective relationships with students, academic staff, and external stakeholders.
- A creative, solutions‐focused approach, helping to identify opportunities for service improvement and implement best practice.
- Flexibility and adaptability, with a positive approach to change and new challenges.
At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:
- Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave.
- Generous employer pension contributions (17.6%).
- A wide range of learning and development opportunities including LinkedIn Learning.
- Opportunity to join our staff inclusion and support networks.
- Access to our benefits platform Vivup which includes a huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work.
Interview Date: 6th of May, Sighthill - face to face interviews.
The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status.
International Support Officer - Full Time, Permanent in Edinburgh employer: Edinburgh Napier University
Edinburgh Napier University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and well-being. With a minimum of 41 days annual leave, generous pension contributions, and extensive learning opportunities, staff are encouraged to thrive both personally and professionally. The university's commitment to diversity and community engagement makes it a rewarding place to work, especially for those passionate about supporting international students.
Contact Details:
Edinburgh Napier University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Support Officer - Full Time, Permanent in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at the University or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for support roles. Think about how your skills match what they’re looking for, especially around compliance and teamwork.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed workloads or improved processes in past roles. This will highlight your fit for the International Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and shows you’re serious about joining the team.
We think you need these skills to ace International Support Officer - Full Time, Permanent in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of International Support Officer. We want to see how you can contribute to our Visa & International Support team!
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. We love a well-structured application that showcases your attention to detail!
Highlight Teamwork Experience:We’re all about collaboration here at StudySmarter, so don’t forget to mention any past experiences where you’ve worked effectively in a team. It’s a great way to show us you can thrive in our supportive environment.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Immigration Stuff
Make sure you brush up on the latest immigration rules and regulations, especially those relevant to international students. Being able to discuss these confidently will show that you're serious about the role and understand the compliance aspect.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed your workload in the past. Think about times when you had to prioritise tasks or meet tight deadlines, as this is crucial for the role. We want to see that you can keep everything running smoothly!
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. You might be asked to explain complex information simply, so being clear and concise is key. Consider how you would explain immigration processes to students who may not be familiar with them.
✨Be a Team Player
Think of examples where you've worked collaboratively with others to achieve a common goal. This role involves liaising with various departments, so demonstrating your teamwork skills will be essential. Show that you can build strong relationships and contribute positively to the team!
