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- Tasks: Support international students with immigration advice and compliance processes.
- Company: Join a supportive university team dedicated to international student success.
- Benefits: 41 days annual leave, generous pension contributions, and learning opportunities.
- Why this job: Make a real difference in the lives of international students while developing your skills.
- Qualifications: Strong organisational, teamwork, and communication skills required.
- Other info: Flexible working environment with excellent career growth and support networks.
The predicted salary is between 31236 - 37694 £ per year.
We are looking for an International Support Officer to join our Visa & International Support team within the International Operations and Student Recruitment service. The team supports our applicants, students, graduates and their dependants with high-quality immigration advice, in accordance with the Office of the Immigration Services Commissioner (OISC). We are responsible for ensuring compliance with the immigration rules within which the University operates, helping ensure that sponsored students understand and follow the requirements that apply to them. The team also co-ordinates induction events for international/EU students, liaises with other University departments on other student-facing events.
The Opportunity
In this role, you will play a pivotal part in supporting processes relating to international student compliance and ensuring the University meets its obligations under the Student Visa route. Working collaboratively with Academic Schools and professional services, you will help maintain robust systems, provide clear guidance to staff and students, and contribute to a positive experience for our international community. You will have the opportunity to build strong relationships across the University, support Visa & International Support initiatives, contribute to enhancements in systems and processes, and play a key role in maintaining effective audit trails to support successful UKVI compliance outcomes.
What we’ll need from you
- Strong organisational skills, with the ability to plan and prioritise your own workload.
- Effective teamwork skills, working collaboratively to meet tight deadlines.
- Excellent attention to detail, ensuring accuracy across all tasks.
- Strong written and verbal communication skills.
- The ability to build effective relationships with students, academic staff, and external stakeholders.
- A creative, solutions-focused approach, helping to identify opportunities for service improvement and implement best practice.
- Flexibility and adaptability, with a positive approach to change and new challenges.
Please see the role description for the essential and desirable criteria.
Our Excellent Benefits Package:
At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:
- Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave
- Generous employer pension contributions (17.6%)
- A wide range of learning and development opportunities including LinkedIn Learning
- Opportunity to join our staff inclusion and support networks
- Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work
Salary: £31,236 - £37,694 Grade 4
Interview Date: 6th of May, Sighthill - face to face interviews
The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status.
International Support Officer in Edinburgh employer: Edinburgh Napier University
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Support Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Visa & International Support team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for support roles. Think about how your skills match the job description and be ready to share examples of your teamwork and organisational skills.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and confidently. Remember, they want to see how well you can connect with students and staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace International Support Officer in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of International Support Officer. We want to see how you can contribute to our Visa & International Support team!
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use examples that demonstrate your ability to communicate effectively with students and staff alike.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks and prioritise effectively. Share specific instances where you've successfully managed your workload or improved processes in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Immigration Stuff
Make sure you brush up on the latest immigration rules and regulations, especially those relevant to international students. Being able to discuss these confidently will show that you're serious about the role and understand the compliance aspect.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed your workload in the past. Think about times when you had to prioritise tasks or meet tight deadlines, as this is crucial for the International Support Officer role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with students and staff, demonstrating strong verbal and written communication skills during the interview is key. Consider preparing a few questions to ask them too!
✨Be Solutions-Focused
Think of instances where you've identified problems and implemented solutions. This role requires a creative approach to service improvement, so showcasing your ability to think outside the box will definitely impress the interviewers.